Senior Account Installation Analyst

The Cigna Group

Account Installation Senior Analyst ensuring accurate, compliant onboarding and renewal documentation for Cigna clients. Managing VISTA installations and implementation support.

Posted 8/22/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $55,700 - $92,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong knowledge of Cigna's processes, including benefits and eligibility, while effectively managing account documentation and project coordination. Exhibits excellent technical skills with VISTA and data management to meet performance standards and support client service.

Highest-signal resume keywords

Account ManagementProject ManagementVISTA ExperienceStrong Communication SkillsProblem-Solving Ability

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Documentation ReviewData ManagementSpreadsheet ProficiencyDatabase ManagementTracking Systems

Soft Skills

Relationship BuildingNegotiation SkillsOrganizational SkillsInitiativeCollaboration

Tools & Technologies

VISTAEPROCITBenefit Summary Systems

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Cigna ProcessesClient ServiceOnboardingRenewal DocumentationPerformance Standards

About the role

Key responsibilities & impact

Verify implementation documents for new, renewing, and canceled clients for completeness and compliance
Coordinate with matrix partners during documentation review
Initiate installation in VISTA
Update the VISTA wizard based on account complexity
Revise source documents as needed
Participate in team meetings, forums, training, and Cigna University courses
Provide support for projects and stretch assignments
Meet or exceed departmental metrics and performance standards
Support onboarding and renewal documentation for new business and renewals within the select segment

Requirements

What you’ll need

High school diploma or GED required; college degree is a plus
Strong knowledge of Cigna's processes, including benefits, eligibility, ID cards, billing and banking, preferred
2+ years of experience in account management, sales, and/or client service required
2+ years of experience in project management or account management preferred
Ability to work well with others, build solid relationships, negotiate, guide and keep your promises required
Problem-solving ability and ability to use data to reach goals required
Excellent technical skills, including working with spreadsheets, databases, and tracking systems required
Experience with VISTA, ePRO, CIT and benefit summary systems preferred
Ability to manage different priorities and deadlines quickly; work independently, take initiative, and find solutions required
Strong communication and organizational skills to work with people at all levels and functions required
If working at home, internet connection must be through cable broadband or fiber optic service with at least 10Mbps download/5Mbps upload
Qualified applicants will be considered without regard to legally protected characteristics
Tobacco/nicotine users may be subject to The Cigna Group's tobacco-free hiring policy in applicable states

Benefits

Comp & perks

Annual bonus plan eligibility
Medical insurance
Vision insurance
Dental insurance
Well-being programs
Behavioral health programs
401(k)
Company-paid life insurance
Tuition reimbursement
Minimum of 18 days of paid time off per year
Paid holidays
Leaves of absence
Cable broadband or fiber optic internet connection with at least 10Mbps download/5Mbps upload for home working