Operations Leadership Development Program

The Cigna Group

Operations leadership development associate rotating through The Cigna Group’s health services operations. Leading analytics, process improvement, projects, automation, and team initiatives.

Posted 8/17/2026full-timePhiladelphia • Colorado, Connecticut, Montana, Pennsylvania, Tennessee • 🇺🇸 United StatesSenior💰 $62,600 - $104,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical and problem-solving capabilities while effectively managing projects and processes. Proficient in collaboration and communication across teams, with a focus on operational excellence and performance improvement.

Highest-signal resume keywords

Project ManagementProcess ImprovementData AnalysisLeadership DevelopmentMicrosoft Office Suite

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

AnalyticsReportingPerformance ImprovementStatistical Process ControlAgile MethodologiesProcess AutomationOperational MeasurementDashboard CreationTechnical InitiativesGovernance

Soft Skills

CollaborationInfluencingCommunicationCritical ThinkingTeamwork

Tools & Technologies

Bot TechnologyFinancial AcumenTechnical Tools

Industry Keywords

OperationsSupply ChainLogisticsHealthcare AdministrationBusiness Processes

About the role

Key responsibilities & impact

Rotate through operations-focused roles supporting critical business processes and client, customer, and provider experiences
Support analytics, reporting, project management, process improvement, stakeholder engagement, technical initiatives, governance, strategic planning, and leadership development activities
Oversee critical business processes and lead teams
Create reliable reporting and dashboards for operational visibility and performance
Influence partners and build alignment across a matrixed environment
Support governance, performance management, and operational planning
Improve processes through project leadership, team leadership, or operational execution
Manage and execute programs and projects aligned with enterprise objectives
Apply project management, continuous improvement, and applicable Agile methodologies
Develop data-driven recommendations using reporting and analytics
Gain experience in statistical process control, operational measurement, and performance improvement
Partner across functions to solve business problems and implement sustainable solutions
Support technical, reporting, automation, or analytics-focused work
Manage relationships with global service partners
Lead process automation efforts and manage bot technology
Contribute to strategic roadmap planning for client, customer, and provider workstreams
Drive collaboration, influence, and execution across matrixed teams
Participate in onboarding, mentorship, offsite events, and OLDP workgroups

Requirements

What you’ll need

Currently enrolled in a Bachelor's degree in Operations, Supply Chain, Logistics, Healthcare Administration, or a related business field, or relevant professional/hands-on experience required
At least one internship or relevant experience in business operations, analytics, process improvement, or a related area
Demonstrated leadership through work, student organizations, athletics, or community involvement
Strong analytical, problem-solving, and decision-making skills
Ability to collaborate, influence, and communicate effectively across teams
Comfortable navigating ambiguity and driving results through collaboration
Strong foundation in Microsoft Office Suite, project management, and financial acumen
Excellent communication, presentation, and listening skills
Strong critical thinking, influencing, and teamwork abilities
Goal-oriented with exceptional customer service standards
Experience with data, reporting, dashboards, analytics, or technical tools is helpful
Able to manage multiple priorities effectively
Cumulative GPA of 3.0+ preferred
Eligible for employment in the United States without requiring visa sponsorship now or in the future
Available to work a 40-hour work week beginning July 6, 2026, Monday–Friday
Able to work in person 3 days a week: Tuesday, Wednesday, and one day of your choosing

Benefits

Comp & perks

Relocation benefits are available
New Hire Onboarding & Learning Series throughout the first year
OLDP offsite events with training and development opportunities
Formal mentorship program with business leaders
Networking and rotation exploration opportunities
Medical insurance
Vision insurance
Dental insurance
Well-being and behavioral health programs
401(k)
Company-paid life insurance
Tuition reimbursement
Minimum of 18 days of paid time off per year
Paid holidays
Leaves of absence
Annual bonus plan eligibility
Cable broadband or fiber optic internet service with speeds of at least 10Mbps download/5Mbps upload when working from home