Account Executive

The Cigna Group

Account Executive managing client relationships for Cigna Healthcare, delivering high-quality service and supporting strategic growth through effective communication and problem-solving.

Posted 8/2/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $96,800 - $161,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and client services, with a strong focus on communication, analytical skills, and organizational abilities. Proficient in managing client relationships and delivering insights that drive decision-making and service enhancements.

Highest-signal resume keywords

Account ManagementClient ServicesAnalytical SkillsStrong Communication SkillsProficiency in Microsoft Office

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisReport DevelopmentPlan Design UpdatesRate NegotiationsDocumentation Management

Soft Skills

Problem-SolvingAttention to DetailOrganizational Skills

Tools & Technologies

Microsoft ExcelMicrosoft PowerPoint

Industry Keywords

HealthcareInsuranceClient OnboardingStakeholder EngagementService Delivery

About the role

Key responsibilities & impact

Serve as a primary relationship owner for assigned accounts, ensuring clear, proactive communication and a strong client experience.
Partner with brokers, carriers, and internal teams to support new business placement and renewal strategy execution.
Analyze claims and cost data to develop insights, reports, and recommendations that support client decision-making.
Support implementation of new clients, ensuring a smooth onboarding experience and timely completion of key milestones.
Facilitate meetings with clients and stakeholders to align on plan performance, strategy, and opportunities for improvement.
Respond to client inquiries and resolve issues efficiently, ensuring timely and accurate follow-through.
Assist with plan design updates and collaborate with carriers to support rate negotiations and adjustments.
Maintain accurate documentation, reporting, and internal communication related to client accounts.
Monitor account performance and identify opportunities to enhance service delivery or drive business growth.
Support communications related to plan changes, regulatory updates, and client-specific initiatives.
Travel to client sites as needed to build relationships and support account needs.

Requirements

What you’ll need

Minimum 3+ years of experience in account management, client services, or healthcare/insurance-related roles.
Strong communication skills with the ability to engage effectively with clients and stakeholders.
Analytical skills with the ability to interpret data and present meaningful insights.
Strong organizational and problem-solving abilities with attention to detail.
Proficiency in Microsoft Office, including Excel and PowerPoint.

Benefits

Comp & perks

medical
vision
dental
well-being and behavioral health programs
401(k)
company paid life insurance
tuition reimbursement
a minimum of 18 days of paid time off per year
paid holidays
leaves of absence