Operator

The Cigna Group

Operator for CarepathRx providing administrative support while working remotely. Responsible for answering calls, managing records, and general administrative tasks.

Posted 8/2/2026part-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $18 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in administrative support, including handling phone systems and office equipment, while maintaining confidentiality and attention to detail. Strong communication and organizational skills are essential for effectively managing inquiries and providing information.

Highest-signal resume keywords

Administrative Support ExperienceProficiency In MS OfficeExcellent Verbal And Written Communication SkillsStrong Organizational SkillsKnowledge Of Medical Terminology

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Administrative SupportPhone Systems ExperienceOffice Equipment ProficiencyAttention To DetailProblem-Solving Skills

Soft Skills

Excellent Communication SkillsTime Management Skills

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Medical TerminologyConfidential Information Handling

About the role

Key responsibilities & impact

Answer and direct incoming phone calls in a professional and courteous manner.
Take accurate messages and ensure they are relayed promptly to the appropriate personnel.
Handle inquiries and provide information to callers, as needed.
Provide general administrative support including filing.
Performs in accordance with system-wide competencies/behaviors.
Performs other duties as assigned.

Requirements

What you’ll need

High school diploma or GED required.
Proven experience as an administrative assistant, medical records coordinator, or in a similar role.
Experience with phone systems and office equipment.
Knowledge of medical terminology preferred.
Excellent verbal and written communication skills.
Strong organizational and time management skills.
Proficiency in MS Office (Word, Outlook).
Ability to handle sensitive and confidential information with discretion.
Attention to detail and problem-solving skills.

Benefits

Comp & perks

health insurance
vision
dental
well-being and behavioral health programs
401(k)
company paid life insurance
tuition reimbursement
a minimum of 18 days of paid time off per year
paid holidays
leaves of absence