Senior Data Entry Representative
The Cigna Group
full-time
Posted on:
Location Type: Hybrid
Location: Plano • Texas • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Accurately edit and update member and provider data in CHC ICMS, HC ICMS, and TruCare systems.
- Verify and validate data to ensure accuracy and compliance with internal and external guidelines.
- Manage and maintain electronic and physical records related to member communications.
- Identify and resolve data discrepancies in a timely manner.
- Process letter retrieval requests and ensure proper documentation and tracking.
- Perform faxing and other administrative tasks to support operational workflows.
- Collaborate with team members to meet departmental goals and deadlines.
Requirements
- High school diploma or equivalent required; associate degree preferred.
- Minimum of [insert years] years of experience in data entry, administrative support, or healthcare operations.
- Proficiency in Microsoft Office Suite and familiarity with CHC ICMS, HC ICMS, and TruCare platforms.
- Strong attention to detail and commitment to data accuracy.
- Excellent organizational and time management skills.
- Ability to work independently and collaboratively in a fast-paced, compliance-driven environment.
- Effective communication skills, both written and verbal.
- Preferred Skills: Experience in behavioral health or healthcare industry. Knowledge of HIPAA regulations and compliance standards.
Benefits
- Cigna Behavioral Health
- maintaining data integrity
- regulatory compliance
- privacy and confidentiality standards
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data entryadministrative supportdata validationdata accuracyrecord managementletter retrieval processingfaxingMicrosoft Office Suite
Soft skills
attention to detailorganizational skillstime managementindependent workcollaborationeffective communication
Certifications
high school diplomaassociate degree