Network Operations Manager

The Cigna Group

Network Operations Manager at Evernorth overseeing provider data management and operational execution in a complex environment. Leading a team while collaborating across various departments.

Posted 7/30/2026full-timeArizona, Colorado, Connecticut, Montana, Tennessee • 🇺🇸 United StatesMid-LevelSenior💰 $92,800 - $154,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in provider data management and operational efficiency, with a strong focus on quality improvement, data analysis, and team leadership in a regulated healthcare environment.

Highest-signal resume keywords

Provider Data ManagementOperational Efficiency SolutionsPeople LeadershipData AnalysisStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data OperationsInventory ManagementProject ManagementPerformance MonitoringProcess Improvement

Soft Skills

Strong CommunicationTeam Collaboration

Tools & Technologies

Tracking ToolsReporting Tools

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

Healthcare OperationsNetwork OperationsRegulated EnvironmentQuality Assurance

About the role

Key responsibilities & impact

Oversee provider maintenance intake and inventory by assessing current and projected workload, projects, and enterprise initiatives.
Serve as a subject-matter expert for HCP data operations, market structures, and provider data-loading tools.
Lead team performance against quality, productivity, and turnaround-time objectives.
Support resolution of complex data issues and proactively mitigate operational risk.
Monitor operational health through consistent use of tracking and reporting tools.
Partner with Quality to identify error trends, drive defect reduction, and implement process improvements.
Collaborate with Automation, Solutions, and Technology teams to deploy efficiency and automation solutions.
Provide oversight for initiatives requiring onshore PIDM resources by managing milestones, delivery timelines, and resource utilization.

Requirements

What you’ll need

Bachelor’s degree or higher strongly preferred or equivalent work experience required.
5+ years of experience in provider data management, network operations, healthcare operations, or a related field.
2+ years of people leadership experience.
Proven experience managing inventory, turnaround times, and operational throughput in a high-volume, regulated environment.
Experience partnering with Quality, Automation, and Technology teams to deploy operational efficiency solutions responsibly.
Demonstrated ability to analyze operational data, monitor performance trends, and translate insights into actionable improvements.
Experience managing projects or initiatives across matrixed teams, including milestone tracking and resource planning.
Strong communication and stakeholder-management skills, with the ability to provide executive-ready updates.

Benefits

Comp & perks

Medical, vision, and dental health insurance
Well-being and behavioral health programs
401(k)
Company paid life insurance
Tuition reimbursement
Minimum of 18 days paid time off per year
Paid holidays
Leaves of absence