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The Cigna Group

RN Telephonic Nurse – Compact Nursing License Required

The Cigna Group

Telephonic RN role providing education and support to patients and caregivers. Part of Accredo's network, focusing on patient well-being and clinical protocols.

Posted 7/29/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $33 - $56 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient education and clinical assessment while adhering to nursing protocols. Proficient in telephonic communication and mentoring within a clinical environment, with a focus on patient well-being and collaboration with healthcare providers.

Highest-signal resume keywords
Registered Nurse (RN) Compact LicenseClinical ExperiencePatient EducationTelephonic CommunicationKnowledge of Neurology and Other Specialties

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Clinical AssessmentDocumentationPatient InterventionMicrobiology KnowledgeDisease-Specific Education
Soft Skills
CoachingEmpathyExcellent Phone Etiquette
Tools & Technologies
Microsoft ApplicationsTelephonic Systems
Certifications & Qualifications
Active Unencumbered RN LicenseNCLEX Certification
Industry Keywords
NeurologyMultiple SclerosisRheumatologyDermatologyPulmonologyGastroenterologyInfectious DiseaseAsthmaOncologyPediatrics

About the role

Key responsibilities & impact
  • Take ownership of patient experience via telephone
  • Provide telephonic education that includes disease and drug specific education to both patients and caregivers
  • Follow clinical protocols and work within the nursing scope of practice and guidelines while assessing and documenting clinical data and intervention
  • Be a coach to empower your patients to be at their best
  • Focus on the overall well-being of your patients
  • Work with the patient’s treating physician to inform them of any new symptoms and health-related matters
  • Aid our clinical departments with new hire training and mentoring
  • Conduct peer-to-peer quality documentation checks to provide feedback to management

Requirements

What you’ll need
  • Registered Nurse (RN) compact license required
  • MUST reside in a compact state
  • 2 years experience in a clinical setting preferred
  • The RN must have an active unencumbered license in the state that they reside
  • Should have completed the NCLEX or a recognized state board exam
  • Required to apply for or have a compact license as well as the ability to apply for additional single state licenses
  • Must have taken Microbiology in order to obtain California licensure
  • Knowledge and experience in the areas of Neurology / Multiple sclerosis, Rheumatology, Dermatology, Pulmonology, Gastroenterology, Infectious Disease, Asthma, Oncology, or Pediatrics
  • Proficient in using Microsoft applications
  • Minimum Internet speed: 5MBPS upload/2 MBPS download - Cable broadband or Fiber Optic.
  • Excellent phone etiquette

Benefits

Comp & perks
  • Internal Career Training Resources
  • Tuition Assistance
  • Medical, Prescription Drug, Dental, Vision and Life Insurance
  • 401K with Company Match
  • Paid Time Off and Paid Holidays