RN Telephonic Nurse, Compact Nursing License Required

The Cigna Group

Telephonic Nurse providing education to patients and caregivers within the nursing practice. Working remotely within a compact state and ensuring compliance with clinical guidelines.

Posted 7/29/2026full-timeRemote • California • 🇺🇸 United StatesJuniorMid-Level💰 $33 - $56 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient education and clinical assessment while adhering to nursing protocols. Proficient in telephonic communication and mentoring, with a strong focus on patient well-being and collaboration with healthcare teams.

Highest-signal resume keywords

Registered Nurse (RN) LicensePatient EducationClinical AssessmentTelephonic CommunicationMentoring and Training

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical ProtocolsDocumentationMicrobiology KnowledgeDisease ManagementNeurology KnowledgeRheumatology KnowledgeDermatology KnowledgePulmonology KnowledgeGastroenterology KnowledgeInfectious Disease Knowledge

Soft Skills

Excellent Phone EtiquetteCoaching SkillsEmpathy

Tools & Technologies

Microsoft ApplicationsTelephonic Systems

Certifications & Qualifications

Compact RN LicenseNCLEX Certification

Industry Keywords

Patient ExperienceCaregiver EducationHealth-Related MattersQuality DocumentationSingle State Licenses

About the role

Key responsibilities & impact

Take ownership of patient experience via telephone: Provide telephonic education that includes (but not limited to) disease and drug specific education to both patients and caregivers.
Follow clinical protocols and work within the nursing scope of practice and guidelines while assessing and documenting clinical data and intervention.
Be a coach to empower your patients to be at their best. Focus on the overall well-being of your patients.
Work with the patient’s treating physician to inform them of any new symptoms and health-related matters with an entire network of nurses that you can lean on.
Aid our clinical departments with new hire training and mentoring as well as conduct peer-to-peer quality documentation checks to provide feedback to management.

Requirements

What you’ll need

Registered Nurse (RN) compact license required
MUST reside in a compact state
The RN must have an active unencumbered license in the state that they reside and should have completed the NCLEX or a recognized state board exam.
The RN will be required to apply for or have a compact license as well as the ability, with no restrictions, to apply for additional single state licenses
Maintaining all nursing licenses required for this role is a condition of employment, and the failure or inability to do so will result in termination of employment.
Must have taken Microbiology in order to obtain California licensure
Knowledge and experience in the areas of Neurology / Multiple sclerosis, Rheumatology, Dermatology, Pulmonology, Gastroenterology, Infectious Disease, Asthma, Oncology, or Pediatrics.
Proficient in using Microsoft applications
Minimum Internet speed: 5MBPS upload/2 MBPS download - Cable broadband or Fiber Optic.
Excellent phone etiquette

Benefits

Comp & perks

Internal Career Training Resources
Tuition Assistance
Medical, Prescription Drug, Dental, Vision and Life Insurance
401K with Company Match
Paid Time Off and Paid Holidays