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The Cigna Group

Payroll Analyst

The Cigna Group

HR Operations Lead Analyst managing payroll operations for 65,000 U.S. employees with a focus on accuracy and process improvement.

Posted 7/28/2026full-timePhiladelphia • Connecticut, Montana, Pennsylvania • 🇺🇸 United StatesJuniorMid-Level💰 $78,100 - $130,100 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in payroll administration and processing, with a strong focus on compliance, accuracy, and efficiency. Proficient in managing vendor relationships and supporting audits while maintaining clear documentation and payroll policies.

Highest-signal resume keywords
Payroll AdministrationSOX ComplianceWorkday ExperienceVendor ManagementPayroll Reconciliation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Payroll ProcessingPayroll Inputs ValidationGeneral Ledger ReconciliationInvoice ReconciliationACH ApprovalsCDGT/EIB FilesExpatriate PayrollWage Requests ProcessingOverpayment RecoveryPayroll Data Management
Soft Skills
Attention to DetailClear CommunicationInitiativeFollow-ThroughProblem-Solving
Tools & Technologies
Microsoft ExcelMicrosoft WordMicrosoft OutlookWorkday
Certifications & Qualifications
Associate’s Degree in BusinessAssociate’s Degree in Human ResourcesAssociate’s Degree in FinanceAssociate’s Degree in Accounting
Industry Keywords
HR OperationsPayroll OperationsThird-Party VendorsMergers and AcquisitionsContinuous ImprovementEmployee ExperienceExternal AuditsSensitive Payroll DataPayroll PoliciesCompliance

About the role

Key responsibilities & impact
  • Help manage outsourced payroll operations for a large U.S. employee population, including escalated cases, payroll inputs, and vendor follow-up
  • Partner with payroll, HR Operations, Legal, Treasury, Finance, workers’ compensation, and third-party vendors to resolve issues and keep processes moving
  • Coordinate overpayment recovery activities, including vendor referrals, invoice reconciliation, case records, credit card collections, and escalations
  • Support SOX and external audits by reviewing control performance, preparing reports, and helping maintain clear, reliable documentation
  • Validate, review, balance, and submit payroll inputs for processing, including CDGT/EIB files and related payroll transactions
  • Process and reconcile third-party sick pay, wage requests, expatriate payroll activity, payroll bank items, ACH approvals, NOC/return transactions, and general ledger reconciliations
  • Maintain payroll policies, procedures, and employee-facing intranet content so information is accurate, useful, and easy to follow
  • Contribute to year-end/year-begin activities, mergers and acquisitions, center of excellence initiatives, and continuous improvement projects that improve compliance, efficiency, and employee experience

Requirements

What you’ll need
  • 2+ years of payroll administration, payroll processing, HR operations, finance, accounting, or related experience
  • Experience working with outsourced payroll or vendor-supported HR operations
  • Strong attention to detail, follow-through, and comfort working with sensitive payroll data
  • Ability to research issues, take initiative, and communicate clearly with internal partners and external vendors
  • Proficiency with Microsoft desktop applications, including Excel, Word, and Outlook
  • Associate’s degree in business, human resources, finance, accounting, or a related field (preferred)
  • Workday experience (preferred)
  • Experience supporting audits, SOX controls, payroll reconciliations, or process improvement work (preferred)
  • Exposure to year-end payroll activities, mergers and acquisitions, expatriate payroll, or general ledger reconciliations (preferred)

Benefits

Comp & perks
  • health-related benefits including medical, vision, dental, and well-being and behavioral health programs
  • 401(k)
  • company paid life insurance
  • tuition reimbursement
  • minimum of 18 days of paid time off per year
  • paid holidays
  • leaves of absence