The Cigna Group

Middle Market Client Experience Consultant

The Cigna Group

full-time

Posted on:

Location Type: Hybrid

Location: Overland Park • Kansas, Montana • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Support Middle Market Client Manager’s strategic selling approach.
  • Develop/Maintain a ‘Trusted Partner’ relationship with Client Managers.
  • Fully understands client needs and executes actions to address client issues.
  • Maintain in-depth knowledge of Cigna products across all product lines.
  • Ensure all communications are clear, concise, and timely.

Requirements

  • Bachelor’s degree preferred.
  • Experience in health-related industry required.
  • Knowledge of Cigna funding options, benefits structure, and platforms preferred.
  • Salesforce & KnowledgeXchange experience preferred.
  • Strong Word, Excel, PowerPoint, SharePoint, Outlook skills required.
  • Strong oral and written communication skills required.
  • Strong presentation skills required.
Benefits
  • Health insurance
  • Flexible work arrangements

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SalesforceKnowledgeXchangeWordExcelPowerPointSharePointOutlook
Soft skills
communicationpresentationrelationship managementstrategic sellingclient needs assessment
Certifications
Bachelor’s degree
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