Middle Market Client Experience Consultant
The Cigna Group
full-time
Posted on:
Location Type: Hybrid
Location: Overland Park • Kansas, Montana • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Support Middle Market Client Manager’s strategic selling approach.
- Develop/Maintain a ‘Trusted Partner’ relationship with Client Managers.
- Fully understands client needs and executes actions to address client issues.
- Maintain in-depth knowledge of Cigna products across all product lines.
- Ensure all communications are clear, concise, and timely.
Requirements
- Bachelor’s degree preferred.
- Experience in health-related industry required.
- Knowledge of Cigna funding options, benefits structure, and platforms preferred.
- Salesforce & KnowledgeXchange experience preferred.
- Strong Word, Excel, PowerPoint, SharePoint, Outlook skills required.
- Strong oral and written communication skills required.
- Strong presentation skills required.
Benefits
- Health insurance
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SalesforceKnowledgeXchangeWordExcelPowerPointSharePointOutlook
Soft skills
communicationpresentationrelationship managementstrategic sellingclient needs assessment
Certifications
Bachelor’s degree