Senior Software Engineering Manager – Pharmacy Technology

The Cigna Group

Senior Manager leading pharmacy technology engineering teams at Cigna, ensuring secure and reliable production operations while evaluating emerging technologies.

Posted 7/13/2026full-timeSt. Louis • Montana • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in software engineering and application support, with a strong focus on production operations, incident management, and team leadership. Proficient in evaluating and implementing emerging technologies to enhance platform performance and operational excellence.

Highest-signal resume keywords

Software EngineeringIncident ManagementRoot Cause AnalysisAgile Delivery FrameworksTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Production SystemsChange ManagementRelease CoordinationAI TechnologiesCloud TechnologyMicrosoft C#.NETC++AngularOracleMicrosoft SQL Server

Soft Skills

Clear CommunicationDecision MakingCoachingAccountabilityPrioritization

Tools & Technologies

AWSOpenShift

Industry Keywords

Pharmacy SystemsHigh-Volume Operational SystemsManufacturingFulfillment

Tech Stack

Tools & technologies

AngularAWSCloudMS SQL Server.NETOpenShiftOracleSQL

About the role

Key responsibilities & impact

Own end-to-end accountability for the pharmacy application suite, with a focus on stable, secure, and reliable production operations.
Set the scheduling systems strategy for the pharmacy technology application suite, balancing operational excellence, modernization, and continuous improvement.
Evaluate emerging technologies, including AI and cloud capabilities, to improve platform resiliency, scalability, and supportability.
Serve as a senior technical advisor to business partners, product owners, and IT leaders, ensuring solutions align with enterprise standards and operational best practices.
Lead root cause analysis, remediation planning, and preventive actions for post-production incidents.
Lead, coach, and develop a high-performing software engineering team of 8–15 professionals, fostering ownership, accountability, and growth.
Partner with Product Owners to evaluate, prioritize, and plan customer and user requests based on business value, quality, and budget.
Drive process improvements and contribute to cross-functional IT programs that strengthen the team and the platform.

Requirements

What you’ll need

8+ years of experience in software engineering, application support, production systems, or a related technology field.
3+ years of experience leading technical, software engineering, or application support teams.
Experience diagnosing, resolving, and preventing complex production issues in enterprise environments.
Strong background in root cause analysis, incident management, change management, release coordination, and production governance.
Experience working within Agile delivery frameworks.
Ability to manage competing priorities and make sound decisions in high-pressure or outage scenarios.
Ability to communicate clearly with technical and non-technical stakeholders.
Willingness to work a flexible schedule to support critical initiatives and production needs.
Bachelor's degree in computer science, engineering, information technology, or a related field.
Hands-on or historical experience with AI technologies, cloud technology such as AWS or OpenShift, Microsoft C#.NET, C++, Angular, Oracle, and Microsoft SQL Server.
Familiarity with manufacturing, fulfillment, pharmacy, or high-volume operational systems.

Benefits

Comp & perks

Flexible work arrangements
Professional development opportunities