Underwriting Account Analyst

The Cigna Group

Operations Analyst facilitating Clinical Performance Guarantee processes and supporting Underwriting at Cigna Healthcare. Building effective relationships and driving efficiencies across teams.

Posted 6/20/2026full-timeBloomfield • Connecticut • 🇺🇸 United StatesJuniorMid-Level💰 $23 - $35 per hourWebsite

About the role

Key responsibilities & impact

Facilitate end-to-end Non-standard Clinical Performance Guarantee (PG) processes, including intake, business and RFP responses, tracking, and approval
Partner with Sales, Underwriting, Product, and Clinical teams to analyze results and communicate risks and opportunities
Provide subject matter expertise on PG processes, contract language, and reporting requirements
Provide Medical and Dental Census rating reports by analyzing, scrubbing, coding, and loading census data to support Underwriting rating and quoting activities
Support Supplemental Health Solutions Underwriting through preparation of census files and pre-sale documentation
Manage and maintain a limited book of business
Perform routine maintenance, report preparation and/or issue resolution efficiently
Complete Rate Action Forms (RAF)
Interact with matrix partners in the coordination/accurate completion of RAFs to effectively communicate sold plan information
Produce accurate timely year-end settlement financials and Form 5500 reporting for our clients
Build and maintain effective relationships with Underwriting and Sales partners
Participate in committees and projects to drive process improvements and efficiencies across the organization

Requirements

What you’ll need

Bachelor’s degree or 2+ years in customer service, preferably in healthcare or equivalent fields
Experience in healthcare, insurance, underwriting support, or financial operations preferred
Ability to work independently and within a collaborative group
Proficiency in Microsoft Office, including Excel

Benefits

Comp & perks

medical, vision, dental, and well-being and behavioral health programs
401(k)
company paid life insurance
tuition reimbursement
a minimum of 18 days of paid time off per year
paid holidays
leaves of absence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysiscensus data codingreport preparationfinancial reportingcontract language expertiseRFP responseperformance guarantee processesrate action forms completionissue resolutionprocess improvement

Soft Skills

collaborationcommunicationrelationship buildingindependenceproblem-solvingorganizational skillsattention to detailanalytical thinkingteamworkadaptability