Account Manager

The Cigna Group

Account Manager overseeing operational performance and service strategies for Accredo Specialty Pharmacy clients. Collaborating across teams to optimize systems and processes for enhanced client satisfaction.

Posted 6/19/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $96,800 - $161,400 per yearWebsite

About the role

Key responsibilities & impact

owns execution of operational performance strategy for Accredo Specialty Pharmacy clients
actively shapes and advances service strategy while leading end-to-end execution in support of medium and small PBMs and national health plans
drives cross-functional alignment across product and operational teams
proactively identifies gaps, removes barriers, and ensures systems and processes are optimized
supports the organization to achieve operational excellence, growth, profitability, and persistency objectives
effectively collaborates with Accredo partners on benefit, service, and relational strategies targeting enhanced patient and client experience
develops and maintains "trusted-advisor" relationships with clients and patients
leverages Accredo's capabilities and services to differentiate Accredo from the competition
represents Accredo in market-based events, quarterly business reviews, on site and over communications

Requirements

What you’ll need

College Degree or 5+ years of experience in a relevant role
3+ years of experience in healthcare / managed care business
Excellent communication, negotiation, influencing skills
Ability to make sense of complex, unstructured information and communicate the key takeaways through effective storytelling
Strategic and financial savvy; ability to partner with AE to grow book of business
Demonstrated planning and organizational skills; ability to plan for both the long and short term; drive priorities and results
Demonstrated ability to foster strong working relationships
Ability to communicate and lead within a heavily matrixed environment

Benefits

Comp & perks

health-related benefits including medical, vision, dental, and well-being and behavioral health programs
401(k)
company paid life insurance
tuition reimbursement
minimum of 18 days of paid time off per year
paid holidays
leaves of absence

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

communicationnegotiationinfluencingstorytellingplanningorganizational skillsrelationship buildingstrategic thinkingfinancial acumencross-functional collaboration