Adoption Design Manager – Business Analytics

The Cigna Group

Adoption Design Manager leading innovation and analytics initiatives at The Cigna Group. Focusing on developing teams to drive measurable outcomes and enhance customer experiences in a remote setting.

Posted 6/5/2026full-timeRemote • Arizona, Colorado, Connecticut, Montana, Tennessee • 🇺🇸 United StatesSeniorLead💰 $108,600 - $181,000 per yearWebsite

About the role

Key responsibilities & impact

Lead and develop a high-performing team focused on innovation, testing, and scalable process design
Design and execute simulation, prototyping, and hypothesis testing to validate strategic initiatives
Translate business strategies into operational processes that drive measurable adoption and performance outcomes
Oversee structured testing in both simulated and production environments while protecting customer experience
Partner across PX&O, DM&R, and Adoption Intelligence to align testing strategies with business priorities
Leverage data, scorecards, and dashboards to communicate insights and influence leadership decisions
Drive continuous improvement in how processes are tested, scaled, and sustained across the enterprise
Enable the integration of automation, AI, and predictive insights to strengthen operational performance

Requirements

What you’ll need

High School Diploma or G.E.D.
8+ years of experience in analytics, business intelligence, or strategic operations
7+ years of experience improving or transforming business processes
Demonstrated success leading teams and developing high-performing talent
Strong ability to translate complex data into clear, actionable business insights
Proven ability to collaborate across functions and influence stakeholders
Experience using data visualization and presentation tools to tell compelling business stories.
Bachelor’s degree or equivalent experience (preferred)
Experience in healthcare or large enterprise environments (preferred)
Familiarity with AI, automation, or predictive analytics (preferred)
Experience supporting innovation labs, testing environments, or transformation initiatives (preferred)

Benefits

Comp & perks

health-related benefits including medical, vision, dental, and well-being and behavioral health programs
401(k)
company paid life insurance
tuition reimbursement
a minimum of 18 days of paid time off per year
paid holidays

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

analyticsbusiness intelligencestrategic operationsdata visualizationpredictive analyticsautomationsimulationprototypinghypothesis testingprocess design

Soft Skills

leadershipcollaborationinfluencecommunicationcontinuous improvementteam developmentdata translationproblem-solvinginnovationstakeholder engagement

Certifications

High School DiplomaG.E.D.Bachelor’s degree