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Vice President, Dental National Accounts Strategy – Business Development
The Cigna GroupVice President managing Dental National Accounts at Cigna. Responsible for driving sales strategies and coordinating with healthcare teams in a remote environment.
About the role
Key responsibilities & impact- Use insight into customer needs, local competitive landscape and independent judgment to work with the Dental Organization to drive industry leading Dental Products, Networks and Pricing.
- Work in conjunction with aligned Cigna Healthcare National Account Executive Team; develop and implement short and long-term sales strategies for existing business upsell, retention and DPPO to DHMO conversions.
- Focus on consultants that serve as subject matter experts within their firms.
- Annually develop an existing business risk and opportunities business plan, working with the Existing Business Lead's (EBL), providing a clear path to the attainment and retention of profitable cases/membership growth; Maintain a deep understanding of the National Account existing business book of business and relationships with the EB National Account Executive's (NAE).
- Operate as the liaison between the National NAE's and the Dental Organization, reporting progress against plan, identifying gaps, and directing action to avoid future shortfalls.
- Make determinations as to proper use of limited resources, particularly in area of RFP responses, network recruitment, and management.
- Meet or exceed existing business growth and retention goals; Maintain visibility among consultants throughout the year; demonstrate a strong understanding of their perspective and their needs; actively promote the Dental Value Proposition; Target specific consulting firms for dental only strategy and educational opportunities.
- Work in conjunction with aligned Cigna Healthcare National Account Executive Team to maximize the volume of Dental opportunities generated by the consultant community; suggest alternative strategies as deemed necessary.
- Build collaborative partnerships by actively participating in local market management discussions (e.g., growth calls, local strategy development meetings, etc.); Understand competitive and market-level dynamics and implications; independently recognize those that must be brought back to Dental Senior Management Team.
- Maintain a tight connection between the Cigna Dental Organization and the aligned Cigna Healthcare National Sales Team; promulgate the Value Proposition, emerging competitive information, and any other new information which helps to drive sales and reinforces partnership; Provide dental updates and training to Cigna Healthcare EBLs, consultants and clients; Through superior coaching skills, aggressively and proactively promote new dental products and features (i.e. OHIP enhancements, tiered DPPO networks, DHMO, etc.).
- Provide ongoing coaching to the Cigna Healthcare NAE Team on Dental product positioning and techniques on how to sell against top market competitors.
- Create strong partnership with key internal functional areas (e.g. Underwriting, Pricing, Networks, Service Operations), for the specific purpose of driving growth and retention.
- Offer an executive presence on behalf of Dental organization, for key client finalist meetings.
Requirements
What you’ll need- Bachelor’s degree required; advanced degree desirable.
- Seasoned, respected leader with a minimum of 5 years of experience in the employee benefits industry.
- Preferably working with Fortune 1000 employers in Ancillary Sales and/or Consulting, Consultant experience a plus.
- Proven ability to develop strong customer/producer relationships.
- Understands the needs and expectations and can develop an aggressive strategy that will increase revenue, profitability and persistency while providing the services and solutions to expand market presence.
- Enterprise thinker with proven ability to influence across a matrix environment.
- Ability to develop relationships across all levels of the organization, as well as externally.
- Ability to interpret and use data and analytics to develop tactical case level strategies, as well as strategic market & producer strategies.
- Demonstrated ability to influence others and utilize resources to accomplish tasks.
- Strong communication, interpersonal and presentation skills.
- Comfortable dealing with and managing an ever changing, highly competitive industry/ environment; communicates optimism and confidence in the future.
- Requires knowledge of healthcare/managed care business.
Benefits
Comp & perks- Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
- 401(k)
- Company paid life insurance
- Tuition reimbursement
- A minimum of 18 days of paid time off per year
- Paid holidays
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysissales strategy developmentcustomer relationship managementRFP response managementnetwork recruitmentcoachingproduct positioningmarket analysistactical strategy developmentconsulting
Soft Skills
leadershipcommunicationinterpersonal skillspresentation skillsinfluencingcollaborationstrategic thinkingadaptabilityoptimismrelationship building