Senior Account Manager

The Cigna Group

Sr. Account Manager overseeing operational performance for Accredo’s relationship with Centene, ensuring service execution and growth across various lines of business.

Posted 5/27/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $113,900 - $189,900 per yearWebsite

About the role

Key responsibilities & impact

Lead operational strategy and execution for assigned accounts to ensure performance and retention.
Develop and execute account strategies supporting growth, persistency, and financial targets.
Partner with Account Executives to drive renewals, retention, and expansion.
Build trusted client relationships by aligning services to business goals.
Collaborate cross-functionally to deliver coordinated service solutions.
Translate operational performance into clear client insights.
Lead performance guarantee reporting including analysis and presentations.
Identify and execute upsell and margin growth opportunities.
Maintain expertise in benefits, services, and outcomes to support client discussions.
Represent Accredo in client meetings and QBRs with professionalism.

Requirements

What you’ll need

Minimum 5 years of healthcare, account management, or managed care experience.
Strong understanding of healthcare operations and service models.
Excellent communication, negotiation, and influencing skills.
Proven ability to drive account growth and retention.
Strong project management and organizational skills.
Ability to resolve complex issues cross-functionally.
Strong analytical and financial acumen.
Bachelor’s degree (preferred, not required).

Benefits

Comp & perks

medical, vision, dental, and well-being and behavioral health programs
401(k)
company paid life insurance
tuition reimbursement
a minimum of 18 days of paid time off per year
paid holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementhealthcare operationsservice modelsproject managementanalytical skillsfinancial acumen

Soft Skills

communication skillsnegotiation skillsinfluencing skillsorganizational skillsproblem-solving skills

Certifications

Bachelor’s degree