Director, Medicaid & Marketplace Client Strategy

The Cigna Group

Director overseeing Medicaid and Marketplace client strategy at Evernorth Health Services. Leading initiatives to support health plan partners in navigating complexity and driving growth.

Posted 5/27/2026full-timeSt. Louis • Connecticut, Minnesota, Montana, New Jersey • 🇺🇸 United StatesLead💰 $165,000 - $275,000 per yearWebsite

About the role

Key responsibilities & impact

Set the vision for client strategy
Define and lead a cohesive support model that brings together regulatory insight, performance improvement, and growth planning into one clear, client-centered approach.
Drive meaningful client outcomes
Partner with account teams to strengthen executive relationships, improve retention, and identify opportunities to expand value and deepen partnerships.
Turn insight into action
Translate federal and state policy changes, contract requirements, and market trends into clear strategies that help clients stay ahead and make confident decisions.
Shape differentiated solutions
Collaborate across product, clinical, underwriting, and market strategy teams to design offerings that are competitive, compliant, and responsive to evolving client needs.
Influence enterprise direction
Elevate the voice of the client to inform priorities, investments, and market-facing strategies that support long-term growth and affordability.
Strengthen market positioning
Guide Medicaid and Marketplace positioning and selling strategies by bringing forward strong insights, clear value stories, and innovative thinking.
Lead and develop a high-performing team
Build a culture grounded in growth, accountability, and coaching, where people are supported to learn, stretch, and deliver their best work.
Provide thought leadership and clarity
Deliver executive-level messaging and perspectives that help stakeholders understand market dynamics and act with confidence.
Navigate complexity with confidence
Lead through ambiguity and change, aligning cross-functional teams and driving decisions that improve outcomes for both clients and the business.

Requirements

What you’ll need

10+ years of progressive leadership experience in regulated healthcare, payer strategy, pharmacy benefit management, consulting, or a related field
Deep expertise in Medicaid and Marketplace, including regulatory frameworks, policy dynamics, and client strategy
Proven success leading cross-functional initiatives and driving results in complex, matrixed environments
Strong ability to interpret regulations and translate them into clear business and client strategies
Demonstrated experience building trusted executive relationships and influencing outcomes at a senior level
Strong strategic thinking, communication, and decision-making skills, with the ability to move ideas into action
Experience leading, coaching, and developing high-performing teams
Bachelor’s degree (business, healthcare, public policy, or related field)
Advanced degree such as MBA, MHA, or MPH

Benefits

Comp & perks

medical, vision, dental, and well-being and behavioral health programs
401(k)
company paid life insurance
tuition reimbursement
a minimum of 18 days of paid time off per year
paid holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

regulatory frameworkspolicy dynamicsclient strategycross-functional initiativesstrategic thinkingdecision-makingcoachingperformance improvementgrowth planningexecutive messaging

Soft Skills

leadershipcommunicationinfluencingrelationship buildingteam developmentaccountabilitythought leadershipnavigating complexitycollaborationadaptability

Certifications

Bachelor’s degreeMBAMHAMPH