Network, Account Management Lead Associate

The Cigna Group

Network Lead Associate managing client relationships and maintaining performance for Centene Lines of Business. Collaborates with internal partners to exceed client expectations.

Posted 5/22/2026full-timeSt. Louis • Montana • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Responsible for initiating maintenance and strategy solutions for all Centene Lines of Business
Manages day to day client relationships through comprehensive knowledge of client's Network contractual and regulatory requirements
Daily interaction with clients, consultants and producers providing preventative consultation, analysis and issue resolution associated with core services
Leads client resolution/escalation of client network issues as well as custom technology projects or strategies
Supports ongoing collaborative efforts with external partners and their consultants to conduct off-site meetings and recurring webcasts as appropriate

Requirements

What you’ll need

Bachelor's degree preferred
5+ years work experience in a similar role or industry
Excellent PC skills including Microsoft Office and Internet
Excellent verbal and written communication and presentation skills
Strong analytical and problem-solving skills
Strong focus on client satisfaction and client retention results
Demonstrated ability to manage projects
Ability to work cross-functionally to proactively communicate and to resolve issues with the highest sense of urgency
Ability to travel overnight up to 5%

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementanalytical skillsproblem-solving skillsclient relationship management

Soft Skills

verbal communicationwritten communicationpresentation skillsclient satisfaction focusclient retentioncross-functional communicationurgency in issue resolution

Certifications

Bachelor's degree