Account Executive

The Cigna Group

Account Executive managing client relationships and delivering high-quality service experience for The Cigna Group. Collaborating with clients, brokers, and teams to drive account success and growth.

Posted 5/16/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $96,800 - $161,400 per yearWebsite

About the role

Key responsibilities & impact

Serve as a primary relationship owner for assigned accounts, ensuring clear, proactive communication and a strong client experience.
Partner with brokers, carriers, and internal teams to support new business placement and renewal strategy execution.
Analyze claims and cost data to develop insights, reports, and recommendations that support client decision-making.
Support implementation of new clients, ensuring a smooth onboarding experience and timely completion of key milestones.
Facilitate meetings with clients and stakeholders to align on plan performance, strategy, and opportunities for improvement.
Respond to client inquiries and resolve issues efficiently, ensuring timely and accurate follow-through.
Assist with plan design updates and collaborate with carriers to support rate negotiations and adjustments.
Maintain accurate documentation, reporting, and internal communication related to client accounts.
Monitor account performance and identify opportunities to enhance service delivery or drive business growth.
Support communications related to plan changes, regulatory updates, and client-specific initiatives.
Travel to client sites as needed to build relationships and support account needs.

Requirements

What you’ll need

Minimum 3+ years of experience in account management, client services, or healthcare/insurance-related roles
Strong communication skills with the ability to engage effectively with clients and stakeholders
Analytical skills with the ability to interpret data and present meaningful insights
Strong organizational and problem-solving abilities with attention to detail
Proficiency in Microsoft Office, including Excel and PowerPoint.
Bachelor’s degree or equivalent experience in business, healthcare, or related field (preferred)
Experience with group health plans, benefits administration, or self-funded insurance models (preferred)
Knowledge of medical terminology and regulatory environments (preferred)

Benefits

Comp & perks

medical, vision, dental, and well-being and behavioral health programs
401(k)
company paid life insurance
tuition reimbursement
a minimum of 18 days of paid time off per year
paid holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementclient servicesdata analysisreportingplan designbenefits administrationself-funded insurance modelsmedical terminologyregulatory environments

Soft Skills

communicationanalytical skillsorganizational skillsproblem-solvingattention to detail