Pharmacy Technician

The Cigna Group

Pharmacy Technician supporting patients and providers by managing prescription intake and clarification. Working remotely while answering calls and documenting prescriptions accurately at Express Scripts.

Posted 5/16/2026full-timeRemote • Tennessee • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Support patients and providers by managing prescription intake and clarification
Answer inbound calls from physician offices
Take and document verbal prescriptions
Accurately enter prescription data into pharmacy systems
Respond to physician and patient inquiries
Clarify prescription details (dosage, quantity, directions)
Manage multiple tasks while maintaining a high level of accuracy and attention to detail

Requirements

What you’ll need

High School Diploma or GED required
Active Pharmacy Technician certification (PTCB or NHA)
Active Tennessee Pharmacy Technician License
Minimum 1 year of experience as a Certified Pharmacy Technician preferred
Reliable wired internet connection (minimum 10 Mbps)
Strong computer skills, including Microsoft Office, internet, and email use
Previous call center experience preferred
Dedicated, quiet home workspace
Excellent verbal and written communication skills
Basic math proficiency

Benefits

Comp & perks

Inclusive, supportive culture—bring your whole self to work
Medical, Dental & Vision coverage starting Day 1
18 days of Paid Time Off plus 8 paid holidays
Employer contributions to HRA and HSA accounts
401(k) with company match
Tuition assistance to support your career growth

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

prescription intakeprescription clarificationdata entryverbal prescription documentationbasic math proficiency

Soft Skills

attention to detailmultitaskingcommunication skills

Certifications

Pharmacy Technician certificationTennessee Pharmacy Technician License