Health Systems Services Lead Analyst

The Cigna Group

Lead Analyst ensuring accurate account setup and pricing integrity for health systems. Collaborating across teams in a complex healthcare environment with a focus on process improvement.

Posted 5/15/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $75,700 - $126,100 per yearWebsite

About the role

Key responsibilities & impact

Serve as the primary expert and escalation point for ensuring accurate class of trade, licensing validation, and pricing eligibility
Partner across Sales, Contracting, Pricing, Operations, Finance, EDI/IT, and Compliance to enable smooth onboarding and operational execution
Interpret complex manufacturer contracts, specialty distribution agreements, GPO structures, and eligibility rules to guide accurate pricing and compliance
Identify, troubleshoot, and resolve pricing or configuration issues, using sound judgment to determine when escalation is necessary
Translate complex operational and contractual scenarios into clear, actionable guidance for internal partners
Lead or support projects focused on onboarding efficiency, pricing accuracy, process improvement, and cross-functional alignment
Document learnings and improvements to prevent recurring issues and strengthen operational consistency

Requirements

What you’ll need

3+ years of experience supporting account setup, pricing, contracting, or operations in a complex healthcare or related environment
Strong working knowledge of account hierarchies, pricing structures, eligibility validation, and class of trade concepts
Proven ability to analyze data, identify root causes, and resolve issues involving systems, contracts, or operational workflows
Demonstrated judgment, ownership, and comfort navigating ambiguity within cross-functional organizations
Clear communicator able to simplify complex topics for diverse audiences
Experience working directly with health systems, specialty pharmacy, or specialty distribution organizations (Preferred)
Familiarity with GPO arrangements, EDI onboarding, or customer automation workflows (Preferred)
Exposure to project management practices or leading cross-functional initiatives (Preferred)
Bachelor's degree or equivalent work experience (Preferred)

Benefits

Comp & perks

Medical insurance
Vision insurance
Dental insurance
Behavioral health programs
Well-being programs
401(k)
Company paid life insurance
Tuition reimbursement
Paid time off (minimum of 18 days per year)
Paid holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account setuppricingcontractingoperationsdata analysiseligibility validationclass of tradeproject managementprocess improvementtroubleshooting

Soft Skills

judgmentownershipcommunicationproblem-solvingcross-functional collaborationsimplifying complex topicsnavigating ambiguityleadershiporganizational skillsdocumentation