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Plan Automation Lead Analyst
The Cigna GroupPlan Automation Lead Analyst overseeing plan build and configuration in Supplemental Health at Cigna Group. Collaborating across teams for operational readiness and enhancements.
About the role
Key responsibilities & impact- Configure administrative platforms for new and existing clients, including validation and issue resolution prior to production go-live
- Proactively communicate risks, issues, and delays, and maintain clear documentation of status, decisions, and impacts
- Collaborate with team members and matrix partners to deliver commitments and build strong working relationships
- Apply working knowledge of end-to-end implementation and maintenance processes to improve procedures, controls, and overall operational efficiency
- Identify and recommend opportunities to streamline workflows, reduce rework, and support best practices
- Support team skill development and knowledge sharing through collaboration and peer mentoring
- Support departmental and enterprise initiatives, including process enhancements and change management efforts
- Demonstrate proficiency in core competencies, incorporating feedback to strengthen technical execution and performance
Requirements
What you’ll need- High school diploma or GED - required; bachelor’s degree - preferred
- Experience with Supplemental Health plan design and implementation, including platform configuration, testing and documentation, in a regulated environment - preferred
- Demonstrated proficiency using system-based applications and Microsoft Office Suite tools - required
- Ability to consistently perform high quality, accurate data entry in a fast-paced, transactional environment - highly preferred
- Strong verbal and written communication and organizational skills, with the ability to interact effectively across levels and functions – required
- Ability to manage multiple priorities and meet tight deadlines in a fast-paced environment - required
- Strong analytical and problem-solving skills, required
- Ability to work independently and comply with the company code of conduct - preferred
- Occasional schedule flexibility to support client deliverables, production deployments/go-lives, or time-sensitive issue resolution - required
Benefits
Comp & perks- medical
- vision
- dental
- well-being and behavioral health programs
- 401(k)
- company paid life insurance
- tuition reimbursement
- a minimum of 18 days of paid time off per year
- paid holidays
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
platform configurationdata entrytestingdocumentationimplementation processesoperational efficiencyworkflow streamliningchange management
Soft Skills
communication skillsorganizational skillsanalytical skillsproblem-solving skillscollaborationpeer mentoringtime managementindependence
Certifications
high school diplomaGEDbachelor's degree