Client Manager

The Cigna Group

Client Manager role managing Intergovernmental Organizations clients with a focus on building relationships and delivering business solutions. Involves data-driven client management and consultative guidance.

Posted 5/12/2026full-timeAntwerp • 🇧🇪 BelgiumMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Swift

About the role

Key responsibilities & impact

Be the primary point of contact and person of trust for your clients
Monitor swift implementation of new clients/services
Build client intimacy and maintain excellent working relationships with the various key stakeholders of the client
Provide consultative guidance to clients
Maximize client retention by negotiating contract renewals at sustainable rates
Learn and self-develop continuously through trainings and other learning opportunities
Participate actively in various internal projects, contributing to organisational strategy and organisational learning
Pro-actively identify and pursue up- and cross-sell opportunities
Align the company’s service proposition to the client’s needs while ensuring operational efficiency
Coordinate complaint and problem resolution with other departments

Requirements

What you’ll need

Previous experience in Employee Benefits, Financial Services or Consulting, preferably in an international context (ideally with IGOs)
Affinity with collation of data and statistical analysis
Ability to translate data into actionable insights
Strong knowledge of English. French or German are a big plus

Benefits

Comp & perks

Private Medical Insurance
Employee Wellbeing Benefits
Educational Development Program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisstatistical analysiscontract negotiation

Soft Skills

client relationship managementconsultative guidanceproblem resolutionorganizational strategyself-developmentcommunication