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Product Management 340B Ops Partner Advisor
The Cigna GroupLiaison managing pharmacy operations and product functions at Cigna. Overseeing process improvements and supporting cross-functional partners.
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Serve as the primary operational SME for cross-functional partners, responding to escalations, client-specific requests
- Partner with Procurement, Pharmacy Operations and IT to troubleshoot system issues and support enhancement process improvements
- Produce and support recurring and ad hoc analytical reporting
- Produce quarterly statistics
- Develop, maintain and enforce SOP governance
- Manage shortages/damages/overages with pharmacy operations when identified
- Collaborating with Account Management, Accounting and Accounts Payable teams in determining payments and reconciling invoices
Requirements
What you’ll need- Minimum 7+ years of relevant professional experience supporting product, operations, analytics or program management functions
- Strong Microsoft suite (Outlook, Teams, Word, Excel, Powerpoint) proficiency with experience working with large complex datasets
- Working knowledge of SQL or similar querying tools to support NDC-level or claim level analysis
- Demonstrated ability to manage high volumes of change with exceptional attention to detail and accuracy
- Strong analytical, problem‑solving, and critical‑thinking skills
- Ability to independently prioritize work, manage deadlines, and execute with minimal direction
- Excellent written and verbal communication skills, including the ability to explain complex concepts clearly
- Proven ability to operate as a trusted subject matter expert and escalation point
Benefits
Comp & perks- medical, vision, dental, and well-being and behavioral health programs
- 401(k)
- company paid life insurance
- tuition reimbursement
- a minimum of 18 days of paid time off per year
- paid holidays
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SQLanalytical reportingSOP governancedata analysisproblem-solvingcritical thinkingdata managementchange managementinvoice reconciliationcomplex dataset handling
Soft Skills
attention to detailindependent prioritizationdeadline managementcommunicationcollaborationtrustworthinessescalation managementadaptabilityanalytical thinkingexecution