Scrum Master

The Cigna Group

Scrum Master enabling successful delivery of healthcare technology solutions. Partnering with cross-functional teams to drive Agile practices and enhance claims operations.

Posted 5/2/2026full-timeRemote • Arizona, Colorado, Connecticut, Montana, Tennessee • 🇺🇸 United StatesMid-LevelSenior💰 $95,400 - $159,000 per yearWebsite

About the role

Key responsibilities & impact

Enable successful delivery of business and technology solutions within the health insurance domain
Act as servant leader and agile coach for Scrum team(s)
Apply Agile values, principles, and practices to manage work across sprints
Coach and mentor team members and stakeholders on Agile best practices
Facilitate core Agile ceremonies (sprint planning, daily stand-ups, etc.)
Partner closely with Product Owners for backlog readiness and planning
Track and manage delivery progress using Agile tools
Proactively identify and manage risks and dependencies impacting delivery
Prepare and present status updates for stakeholders and leadership
Ensure compliance with enterprise governance and operational standards.
Track and manage project and program-level deliverables and timelines.

Requirements

What you’ll need

Bachelor’s degree or higher strongly preferred or equivalent work experience required
3+ years of experience as a Scrum Master, Agile Project Manager, or similar delivery leadership role
Agile and/or Scrum Master certification (CSM, PSM, SAFe, or equivalent) preferred
Experience supporting health insurance, medical claims, payment integrity, or related healthcare business domains strongly preferred
Demonstrated experience delivering automation, technology modernization, or software solutions in complex operational environments
Hands-on experience using Agile delivery tools (e.g., Jira) to manage sprint-based and hybrid delivery models
Strong working knowledge of Agile methodologies, principles, and frameworks (Scrum, Kanban)
Ability to flex between Scrum Master and traditional project management responsibilities as delivery needs require.
Strong technical and business acumen with the ability to translate business needs into technical outcomes and explain technical solutions to non-technical audiences.
Proven experience managing risks, dependencies, and competing priorities across teams.
Excellent communication, facilitation, and presentation skills.
Strong analytical and problem-solving skills with a focus on continuous improvement.

Benefits

Comp & perks

medical, vision, dental, and well-being and behavioral health programs
401(k)
company paid life insurance
tuition reimbursement
a minimum of 18 days of paid time off per year
paid holidays
participation in an annual bonus plan

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Agile methodologiesScrumKanbanproject managementrisk managementautomationtechnology modernizationsoftware solutionsdelivery leadershipbacklog management

Soft Skills

servant leadershipcoachingmentoringcommunicationfacilitationpresentationanalytical skillsproblem-solvingcontinuous improvementstakeholder management

Certifications

CSMPSMSAFeAgile certification