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Technology Delivery Manager
The Cigna GroupTechnology Delivery Manager managing strategic technology delivery for The Cigna Group. Collaborating with diverse teams and stakeholders to drive project success and improve healthcare operations.
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Own end-to-end delivery of assigned strategic technology initiatives, ensuring outcomes align with business priorities, value realization, and release commitments.
- Partner closely with Technical Product Owners, Business Product Owners, domain leaders, and vendors to define scope, milestones, dependencies, and delivery plans.
- Apply project and agile delivery practices to plan, track, and report progress, risks, and performance metrics across multiple complex initiatives.
- Proactively identify risks, issues, and resource constraints, escalating with clear mitigation and contingency plans to keep leadership informed and engaged.
- Facilitate effective cross-functional collaboration across engineering, pharmacy operations, testing, training, and support teams to enable smooth implementation and adoption.
- Develop and maintain detailed project plans, schedules, and status reporting, presenting progress and insights to IT and business stakeholders.
- Ensure adherence to delivery governance, documentation standards, and continuous improvement practices.
- Serve as a trusted advisor and change agent, helping teams navigate priorities, adapt to change, and deliver measurable results.
Requirements
What you’ll need- Minimum of 3 years of progressive experience in technology delivery, IT project management, or program management for complex initiatives.
- Demonstrated ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment.
- Strong communication, facilitation, and stakeholder management skills.
- Experience applying project management and Agile methodologies to drive predictable, high-quality delivery.
- Bachelor’s degree in computer science, information technology, project management, or a related field preferred.
- PMP and/or Scrum Master certification preferred.
- Experience with tools such as Jira and Microsoft Office for planning, tracking, and reporting.
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
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Hard Skills & Tools
project managementAgile methodologiesrisk managementperformance metricsproject planningstatus reportingchange management
Soft Skills
communicationfacilitationstakeholder managementcross-functional collaborationleadershipadaptability
Certifications
PMPScrum Master