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Senior Account Management Manager
The Cigna GroupSenior Manager of Account Management providing leadership for specialty pharmacy health plan portfolios. Overseeing teams and driving strategic client engagement to improve performance and operational excellence.
About the role
Key responsibilities & impact- Provide senior leadership for specialty pharmacy health plan and payer account portfolios
- Oversee managers and/or senior-level Account Managers
- Serve as an executive escalation point for complex payer relationships
- Lead, mentor, and develop Account Management leaders and high-performing individual contributors
- Own oversight of portfolio-level performance including service metrics, claims trends, financial impacts, and risk exposure
- Shape and execute account management strategies aligned to enterprise priorities and payer dynamics
Requirements
What you’ll need- Bachelor’s degree or equivalent experience
- Extensive experience in health plan, payer, specialty pharmacy, or PBM account management
- Demonstrated senior-level people leadership experience managing managers and/or complex portfolios
- Strong executive presence with the ability to influence senior internal and external stakeholders
- Experience leading payer or health plan portfolios within specialty pharmacy or complex healthcare environments
- Proven track record of driving operational improvement and risk mitigation across large or complex accounts
- Experience partnering with executive leadership on strategy, performance, and organizational development.
Benefits
Comp & perks- Health insurance
- 401(k)
- Company paid life insurance
- Tuition reimbursement
- Minimum of 18 days of paid time off per year
- Paid holidays
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementoperational improvementrisk mitigationportfolio managementservice metrics analysisclaims trends analysis
Soft Skills
leadershipmentoringinfluencingexecutive presencestrategic thinking
Certifications
Bachelor’s degree