Sales Market Operations Lead Analyst

The Cigna Group

Sales Market Operations Lead Analyst managing U.S. sales operations and support projects.

Posted 4/22/2026full-timeHouston • Texas • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

The Sales Market Operations Lead Analyst will be responsible for delivery of Sales Operations assignments/projects in partnership with the U.S. Commercial distribution leadership and broader Client & Growth Services organization.
Will contribute to and lead projects and processes that support local market sales initiatives, sales growth meetings, office facilities management and community/charitable events.
Responsibilities also include sales and operations analysis and facilitation of market level growth and strategy discussions in conjunction with the local Market Growth Leaders (MGL).
Supports sales operations for a dedicated geographic area.
Support sales in resolving client inquiries and conducts research to provide product and service information proactively and upon request.
Works alongside Market Growth Leader for local market and sales needs.
Accountable for facilitating Sales Operations discussions and ensuring the appropriate reporting and analysis, including sales activity and sales performance metrics, are available for such discussions.
Provides tracking and oversight of key sales-supporting processes such as: Producer Incentive Plan reconciliation and audit, Optional Services Spend, Producer Business Development/Local Producer Dollar and Community Engagement Spend tracking.
May provide support and mentorship to members of the broader Client & Growth Services organization.

Requirements

What you’ll need

Bachelor’s Degree and one year of related work/internship experience OR 5+ years of related work experience in Sales or Operations is strongly preferred.
Highly skilled in Salesforce, Microsoft Excel and PowerPoint.
Experience with Tableau preferred but not required.
Strong communication skills (verbal, written)
Organized and experienced in meeting tight deadlines.
Demonstrated strong analytical and problem-solving skills.
Must be able to adapt to ambiguous or unfamiliar terrains.
Able to work comfortably with Sales Leadership and matrix partners.

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales operationssales analysisoperations analysissales performance metricsProducer Incentive Plan reconciliationauditcommunity engagement spend trackinganalytical skillsproblem-solving skills

Soft Skills

communication skillsorganizational skillstime managementmentorshipadaptability

Certifications

Bachelor’s Degree