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Sales Market Operations Lead Analyst
The Cigna Group. The Sales Market Operations Lead Analyst will be responsible for delivery of Sales Operations assignments/projects in partnership with the U.S.
Tech Stack
Tools & technologiesTableau
About the role
Key responsibilities & impact- The Sales Market Operations Lead Analyst will be responsible for delivery of Sales Operations assignments/projects in partnership with the U.S. Commercial distribution leadership and broader Client & Growth Services organization.
- Will contribute to and lead projects and processes that support local market sales initiatives, sales growth meetings, office facilities management and community/charitable events.
- Responsibilities also include sales and operations analysis and facilitation of market level growth and strategy discussions in conjunction with the local Market Growth Leaders (MGL).
- Supports sales operations for a dedicated geographic area.
- Support sales in resolving client inquiries and conducts research to provide product and service information proactively and upon request.
- Works alongside Market Growth Leader for local market and sales needs.
- Accountable for facilitating Sales Operations discussions and ensuring the appropriate reporting and analysis, including sales activity and sales performance metrics, are available for such discussions.
- Provides tracking and oversight of key sales-supporting processes such as: Producer Incentive Plan reconciliation and audit, Optional Services Spend, Producer Business Development/Local Producer Dollar and Community Engagement Spend tracking.
- May provide support and mentorship to members of the broader Client & Growth Services organization.
Requirements
What you’ll need- Bachelor’s Degree and one year of related work/internship experience OR 5+ years of related work experience in Sales or Operations is strongly preferred.
- Highly skilled in Salesforce, Microsoft Excel and PowerPoint.
- Experience with Tableau preferred but not required.
- Strong communication skills (verbal, written)
- Organized and experienced in meeting tight deadlines.
- Demonstrated strong analytical and problem-solving skills.
- Must be able to adapt to ambiguous or unfamiliar terrains.
- Able to work comfortably with Sales Leadership and matrix partners.
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales operationssales analysisoperations analysissales performance metricsProducer Incentive Plan reconciliationauditcommunity engagement spend trackinganalytical skillsproblem-solving skills
Soft Skills
communication skillsorganizational skillstime managementmentorshipadaptability
Certifications
Bachelor’s Degree