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General Manager – GPO Services
The Cigna GroupGeneral Manager (Senior Director) overseeing GPO Services at Cigna. Leading strategies for health systems, pharmacy, and clinics, driving financial performance and member value.
About the role
Key responsibilities & impact- Leads strategy and operations for three distinct Group Purchasing Organizations (GPOs) across health systems, pharmacy, and community clinic segments.
- Accountable for driving member value, contract compliance, and financial performance across all GPO portfolios.
- Oversees business process optimization, complex supplier negotiations, and cross‑functional collaboration to achieve operational, commercial, and financial KPIs.
- Manages large and complex accounts, develops strategies to maximize contract utilization across varied care settings, and ensures consistent, efficient execution across internal teams and GPO models.
- Develops and implements enterprise‑aligned strategies across three GPOs serving health system, pharmacy, and community clinic markets.
- Serves as the primary executive liaison for multiple GPOs, health systems, pharmacy organizations, community clinics, and key external stakeholders.
- Owns overall financial performance across the three GPOs, including revenue, margin, and economic value delivered to members.
- Establishes, tracks, and reports on KPIs to ensure consistent performance and transparency across portfolios.
Requirements
What you’ll need- Bachelor’s degree required; Master’s preferred.
- Minimum 10 years of relevant experience in healthcare, supply chain, or GPO environments.
- Demonstrated expertise in GPO operations, RFP processes, and complex contract negotiation.
- Proven ability to lead multi-portfolio or multi-entity businesses with diverse customer segments.
- Strong financial acumen, including budgeting, forecasting, and performance management.
- Excellent executive communication, influencing, and presentation skills.
- Ability to lead teams within a matrixed environment.
- Willingness to travel up to 50%.
Benefits
Comp & perks- medical, vision, dental, and well-being and behavioral health programs
- 401(k)
- company paid life insurance
- tuition reimbursement
- minimum of 18 days of paid time off per year
- paid holidays
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
GPO operationsRFP processescontract negotiationfinancial performance managementbudgetingforecastingKPI trackingbusiness process optimizationsupplier negotiationscross-functional collaboration
Soft Skills
executive communicationinfluencingpresentation skillsleadershipteam managementstrategic thinkingcollaborationproblem-solvingadaptabilityrelationship management
Certifications
Bachelor's degreeMaster's degree