Training Manager
The Cigna Group
full-time
Posted on:
Location Type: Hybrid
Location: Lake Mary • Florida • United States
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About the role
- Develop and execute the technical training strategy aligned with organizational goals.
- Lead a team of trainers, instructional designers, and training specialists to deliver high-impact programs.
- Oversee training needs assessments, curriculum design, and delivery for technical roles across departments.
- Establish and track KPIs to evaluate training effectiveness and ensure continuous improvement.
- Partner with stakeholders to support onboarding, upskilling, compliance, and product/technology launches.
- Maintain alignment with industry best practices, adult learning principles, and training technology trends.
- Own and manage training documentation, tools, and systems (e.g., LMS, knowledge bases).
- Manage budget, vendor relationships, and external training resources when needed.
- Ensure quality and consistency across all training content and delivery channels.
Requirements
- Bachelor’s degree in education, instructional design, or related field (Master’s preferred).
- 5+ years in training or instructional design; 2+ years in a leadership role.
- Experience managing training teams.
- Strong knowledge of training design methodologies (e.g., ADDIE, SAM) and learning management systems.
- Experience with 'Articulate' and SAP strongly preferred.
Benefits
- Health insurance
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
curriculum designtraining needs assessmentKPI trackingtraining design methodologiesADDIESAMinstructional designtraining effectiveness evaluationupskillingcompliance training
Soft Skills
leadershipteam managementstakeholder partnershipcommunicationorganizational skillscontinuous improvementquality assurancebudget managementvendor relationship managementadult learning principles
Certifications
Bachelor’s degree in educationBachelor’s degree in instructional designMaster’s degree in education (preferred)