The Cigna Group

Operations Instructional Designer, Trainer

The Cigna Group

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $93,200 - $155,400 per year

About the role

  • Partner with business leaders, SMEs, and trainers to identify skill gaps and determine appropriate learning or non‑learning solutions
  • Apply adult learning and performance development methodologies to design effective learning strategies that close skill gaps and improve performance
  • Lead end‑to‑end development of scalable learning programs, including curricula, learning paths, skills journeys, and onboarding solutions
  • Develop and deliver skills‑first learning programs grounded in a strong skills architecture to drive consistent, performance‑based outcomes
  • Design, develop, and maintain high‑quality training materials and curricula across multiple formats, ensuring accuracy, accessibility, timely delivery, and compliance with enterprise brand and governance standards
  • Provide constructive, standards‑based feedback to instructional designers and trainers to ensure consistently high‑quality, polished, client‑facing content
  • Define measurable learning objectives and “I can” statements aligned to agreed‑upon outcomes
  • Evaluate training effectiveness and performance tools to assess impact and drive continuous improvement
  • Independently manage complex training projects end‑to‑end, overseeing intake and execution while proactively communicating progress, risks, timelines, and outcomes with stakeholders.

Requirements

  • High school diploma or GED, required; bachelor’s degree, preferred
  • 2+ years of experience supporting operational initiatives, with the ability to manage multiple priorities and meet deadlines, required
  • Strong organizational and analytical skills, with the ability to work independently and maintain strong attention to detail, required
  • 2+ years of experience using instructional or design software to develop professional learning content, required
  • Experience using the Articulate 360 Suite, Camtasia, and Vyond to create polished, scalable, and learner‑focused training content in an enterprise environment, strongly preferred
  • Demonstrated proficiency in Microsoft Excel, PowerPoint, and Word, required
  • Proven project management experience, including planning, execution, and stakeholder communication, required
  • Proven ability to collaborate with teams, build strong relationships, and communicate effectively both verbally and in writing, required
  • Ability to travel 0-25%, preferred
Benefits
  • Medical
  • Vision
  • Dental
  • Well-being and behavioral health programs
  • 401(k)
  • Company paid life insurance
  • Tuition reimbursement
  • Minimum of 18 days of paid time off per year
  • Paid holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
adult learning methodologiesperformance development methodologiescurriculum developmenttraining material designlearning objectives definitiontraining effectiveness evaluationproject management
Soft Skills
organizational skillsanalytical skillsattention to detailindependent workcollaborationrelationship buildingeffective communication
Certifications
high school diplomaGEDbachelor's degree