The Cigna Group

Senior Product Management Advisor, Network Solutions

The Cigna Group

full-time

Posted on:

Location Type: Remote

Location: ConnecticutFloridaUnited States

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About the role

  • Manage and support suite of medical network products available to Cigna Healthcare clients and customers.
  • Responsible for management of existing medical network products and expert support for sales and operational readiness.
  • Work closely with matrix partners across the enterprise—including Sales, Contracting, Marketing, Pricing/Finance, Operations, Analytics, Go-to-Market, Compliance and Legal, and external partners when appropriate.
  • Provide high-level support to clients, internal teams, and other partners by resolving product issues, analyzing trends, and continuous improvement initiatives.
  • Govern holistic network solution suite maintenance, including sales support, sales readiness, marketing, RFPs, training, reporting, and management of resource libraries on KnowledgeXchange.
  • Triage product issues and coordinate with appropriate stakeholders to identify and implement solutions.
  • Demonstrate strong analytical skills with the ability to define KPIs, track product performance, and assess ROI.
  • Partner closely with Sales to support product positioning, demos, collateral development, and training.
  • Support go-to-market strategies, including messaging, value propositions, and segmentation.
  • Translate product capabilities into sales-friendly language and customer-facing materials.
  • Gather customer and market feedback from Sales teams and convert it into actionable product improvements.
  • Align product features and roadmaps with marketing strategies to drive adoption and engagement.
  • Collaborate with Marketing to bring insights from local markets into the management of marketing assets to effectively showcase solution benefits.
  • Develop and maintain comprehensive documentation, FAQs, and training materials for internal and external use; proactively identify gaps in existing content.
  • Drive collaboration across matrixed teams, ensuring clear communication, stakeholder alignment, and successful execution of key product initiatives.
  • Support new product and network launches.

Requirements

  • Bachelor’s degree required.
  • 5+ years of experience in the insurance or healthcare industry.
  • 3+ years of experience in product management, sales support, marketing, or a related field.
  • Organizational acumen to drive execution across multiple work efforts; demonstrated success delivering and managing several initiatives while remaining detail-oriented and on time.
  • Versatile and collaborative team player with strong organizational skills.
  • Strong problem-solving skills with the ability to clearly communicate issues and solutions, navigate a matrixed environment, and maintain a customer-focused mindset.
  • Excellent oral and written communication skills, with the ability to convey complex information in an understandable way.
  • Creative thinker with the ability to translate ideas into action.
  • Demonstrated ability to evaluate data sets and summarize key findings into a clear narrative.
  • Proven ability to prioritize workload and drive projects to completion.
  • Strong business acumen and problem-solving abilities.
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work arrangements
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementsales supportmarketingdata analysisKPI definitionROI assessmentdocumentation developmenttraining material creationtrend analysiscontinuous improvement
Soft Skills
organizational acumencollaborationproblem-solvingcommunicationcreativitydetail-orientedcustomer-focusedtime managementteam playeranalytical thinking