The Cigna Group

Senior Behavioral Communications Analyst

The Cigna Group

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $66,300 - $110,500 per year

Job Level

Senior

About the role

  • Develop, manage, and refine internal communication strategies that strengthen alignment and engagement across teams.
  • Partner with Change Management Leads to support successful adoption of strategic initiatives through communication planning, targeted messaging, and stakeholder support.
  • Create, edit, and publish high-quality content across channels, ensuring clarity, accuracy, and consistency in tone and brand.
  • Maintain and enhance the Behavioral Iris Page, ensuring content is relevant, organized, and easy to navigate.
  • Support communication readiness for change initiatives, including drafting talking points, stakeholder updates, presentations, and meeting support materials.
  • Manage communication templates, documentation, and shared resources in a centralized repository.
  • Develop and maintain communication calendars to track messaging timelines, deliverables, and key milestones.
  • Analyze communication performance using engagement metrics such as readership, click-throughs, and feedback trends, translating insights into improved communication strategies.
  • Support process design and documentation. Build surveys, consolidate data, and prepare summaries to provide leaders with clear insights on engagement and adoption.
  • Support Wrike work management tracking, updates, and reporting, ensuring timely and accurate status visibility.
  • Coordinate technology and tools used across communication efforts, including SharePoint, Webex, and emerging communication platforms.
  • Provide administrative and operational support, including PowerPoint creation, meeting moderation, distribution of recordings and notes, and other tasks as assigned.

Requirements

  • Minimum 2 years of experience in communications, digital engagement, media relations, or related corporate communication roles.
  • Strong written and verbal communication skills with demonstrated ability to simplify complex information.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Familiarity with SharePoint, project management tools, and basic data analysis.
  • Ability to manage multiple priorities, maintain attention to detail, and demonstrate a proactive approach to problem-solving.
  • Demonstrated experience supporting communication planning and stakeholder engagement.
Benefits
  • Comprehensive range of health-related benefits including medical, vision, and dental
  • Well-being and behavioral health programs
  • 401(k)
  • Company paid life insurance
  • Tuition reimbursement
  • Minimum of 18 days of paid time off per year
  • Paid holidays
  • Annual bonus plan
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
content creationcommunication planningdata analysisstakeholder engagementcommunication strategyproject managementengagement metricsprocess designtemplate managementcalendar management
Soft Skills
written communicationverbal communicationattention to detailproblem-solvingproactive approachorganizational skillsteam alignmentengagementclarityconsistency