Financial Operations Trainer
The Cigna Group
full-time
Posted on:
Location Type: Hybrid
Location: St. Louis • Montana • United States
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About the role
- Conduct new hire and ongoing training
- Assess current training programs and make recommendations to improve their effectiveness
- Develop programs and curriculum for analysts and team to address skill gaps
- Create feedback mechanisms to gauge effectiveness of training and report out to leadership
- Collaborate with leadership to identify training needs
- Provide tracking/reporting to management on training program progress, new hire development and course effectiveness
- Mentor, training, and team development
- Special projects and process improvements
- On-going review of policies and procedures
- Other duties as deemed essential by business to support
Requirements
- 3+ years of experience in Training and Development
- Bachelor's Degree in Business, Finance or related field
- Classroom and virtual facilitation experience preferred
- Previous curriculum design or curriculum SME support is a plus
- Excellent oral and written communication skills
- Excellent interpersonal and relationship building skills
- Excellent organizational and time management skills
- Ability to identify individual performance strengths and opportunities
- Ability to drive continuous process improvement and handle multiple priorities
- Ability to work in a fast paced, demanding and rapidly changing environment
- General PC knowledge including MS Office, Internet and email
- PBM and/or Managed Care industry preferred
Benefits
- Health insurance
- Retirement plans
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
training and developmentcurriculum designfacilitationprocess improvementperformance assessmentfeedback mechanismsreportingmentoring
Soft Skills
communication skillsinterpersonal skillsrelationship buildingorganizational skillstime managementability to identify strengthsability to handle multiple prioritiesadaptability