Medical Billing Representative
The Cigna Group
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $18 - $26 per hour
Job Level
About the role
- Responsible for accurate and timely billing, insurance claims processing to ensure optimal reimbursement and compliance
- Understand and apply Third-Party Billing guidelines
- Identify root causes of claim denials and recommend corrective actions to prevent recurrence
- Ensure accuracy and timeliness of billing processes
- Meet quality assurance standards and productivity benchmarks set by management
- Process patient and insurance information updates
- Handle Home Infusion/Nursing claims
- Identify billing trends and escalate issues as needed
Requirements
- High school diploma or GED required
- At least 1 year of related experience in medical billing, collections, health care, clinical setting, pharmacy, or administrative record management
- Strong customer service background preferred
- Excellent communication skills
- Ability to interact professionally with patients, payors, and agencies via phone, email, and written correspondence
- Knowledge of Home Infusion, insurance policies, and medical billing practices highly desired
- Familiarity with ICD-10, CPT, HCPCS codes, and medical terminology preferred
- Understanding of third-party payor guidelines and reimbursement practices
- Proficiency in Microsoft Office; knowledge of HCN 360, CareTend, and/or CPR+ is a plus
- Medicare billing knowledge specific to DME preferred
- Strong organizational, time-management, and problem-solving skills.
Benefits
- medical insurance
- vision insurance
- dental insurance
- well-being and behavioral health programs
- 401(k)
- company paid life insurance
- tuition reimbursement
- 18 days of paid time off per year
- paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
medical billinginsurance claims processingbilling accuracyICD-10CPTHCPCS codesthird-party billingreimbursement practicesHome Infusion billingcollections
Soft skills
customer servicecommunicationprofessional interactionorganizational skillstime-managementproblem-solving
Certifications
high school diplomaGED