Billing Team Lead
The Cigna Group
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $22 - $34 per hour
Job Level
About the role
- Lead billing accuracy and performance by ensuring claims are submitted correctly and on time, reducing denials and improving reimbursement outcomes.
- Serve as the primary resource for the team, offering coaching and guidance to resolve complex billing, enrollment, and payor-related issues.
- Elevate team capability by sharing updates on contract changes, system enhancements, and process improvements that strengthen billing quality.
- Drive continuous improvement by reviewing productivity, quality benchmarks, and trends; identifying opportunities to streamline workflows and enhance results.
- Communicate effectively with leaders through clear reporting of dashboards, analytics, and billing trends that inform operational decisions.
- Foster connection and clarity by conducting team meetings, sharing organizational updates, and ensuring alignment with department goals.
- Maintain compliance excellence by ensuring all billing processes meet regulatory, accreditation, and internal standards.
Requirements
- High school diploma or GED.
- At least 1 year of leadership experience in a team-oriented setting.
- At least 2 years of experience related to medical billing and coding.
- Strong customer service skills with the ability to communicate clearly with patients, payors, and external partners.
- Experience processing major medical and pharmacy claims.
- Understanding of third-party payor guidelines and reimbursement practices.
- Ability to protect confidential information and handle sensitive data responsibly.
- Strong organizational, problem-solving, and time-management abilities.
- Ability to work independently while contributing to a collaborative team culture.
- Proficiency with Microsoft Office with Strong proficiency in MS Excel.
Benefits
- medical, vision, dental, and well-being and behavioral health programs
- 401(k)
- company paid life insurance
- tuition reimbursement
- minimum of 18 days of paid time off per year
- paid holidays
- annual bonus plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
medical billingcodingprocessing major medical claimsprocessing pharmacy claimsthird-party payor guidelinesreimbursement practices
Soft skills
leadershipcustomer servicecommunicationorganizational skillsproblem-solvingtime-managementcollaboration
Certifications
high school diplomaGED