Insurance Verification Coordinator II
The Cigna Group
full-time
Posted on:
Location Type: Remote
Location: Pennsylvania • United States
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Salary
💰 $19 - $28 per hour
About the role
- Verify insurance coverage, calculate costs, and document details accurately in patient profiles
- Enter and update patient demographics and maintain complete, organized records
- Determine medical vs. pharmacy benefits and generate financial responsibility letters
- Review benefits with patients and identify copay, foundation, or donated drug assistance programs
- Secure required insurance documents and obtain prior authorizations when needed
- Coordinate completion of financial assistance forms, payment agreements, and waivers
- Assist with training new employees and support daily workflow organization
- Create hospital and physician codes when necessary and support reimbursement research
- Collaborate with team members to prioritize tasks and maintain a customer-focused service mindset
- Meet quality and productivity standards, demonstrating reliability and strong follow‑through
- Perform additional duties as assigned to support operational needs
Requirements
- High school diploma or GED
- Minimum 2 years of insurance verification, prior authorization, or related healthcare experience
- Knowledge of medical terminology, payer websites, eligibility, and coordination of benefits
- Understanding of pharmacy vs. medical payer requirements and plan formularies
- Proficient computer skills, including Microsoft Office
- Strong math skills and attention to detail
Benefits
- Comprehensive range of benefits focused on supporting whole health
- Medical, vision, and dental insurance
- Well-being and behavioral health programs
- 401(k)
- Company paid life insurance
- Tuition reimbursement
- Minimum of 18 days paid time off per year
- Paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
insurance verificationprior authorizationmedical terminologypayer websiteseligibility coordinationpharmacy payer requirementsmedical payer requirementsplan formulariesfinancial assistance formsreimbursement research
Soft Skills
attention to detailcustomer-focused service mindsetreliabilitystrong follow-throughworkflow organizationteam collaborationtraining new employeestask prioritization
Certifications
high school diplomaGED