Insurance Verification Coordinator II
The Cigna Group
full-time
Posted on:
Location Type: Remote
Location: Remote • Pennsylvania • 🇺🇸 United States
Visit company websiteSalary
💰 $19 - $28 per hour
Job Level
JuniorMid-Level
About the role
- Verify insurance coverage, calculate costs, and document details accurately in patient profiles
- Enter and update patient demographics and maintain complete, organized records
- Determine medical vs. pharmacy benefits and generate financial responsibility letters
- Review benefits with patients and identify copay, foundation, or donated drug assistance programs
- Secure required insurance documents and obtain prior authorizations when needed
- Coordinate completion of financial assistance forms, payment agreements, and waivers
- Assist with training new employees and support daily workflow organization
- Create hospital and physician codes when necessary and support reimbursement research
- Collaborate with team members to prioritize tasks and maintain a customer-focused service mindset
- Meet quality and productivity standards, demonstrating reliability and strong follow‑through
- Perform additional duties as assigned to support operational needs
Requirements
- High school diploma or GED
- Minimum 2 years of insurance verification, prior authorization, or related healthcare experience
- Knowledge of medical terminology, payer websites, eligibility, and coordination of benefits
- Understanding of pharmacy vs. medical payer requirements and plan formularies
- Proficient computer skills, including Microsoft Office
- Strong math skills and attention to detail
Benefits
- Comprehensive range of benefits focused on supporting whole health
- Medical, vision, and dental insurance
- Well-being and behavioral health programs
- 401(k)
- Company paid life insurance
- Tuition reimbursement
- Minimum of 18 days paid time off per year
- Paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
insurance verificationprior authorizationmedical terminologypayer websiteseligibility coordinationpharmacy payer requirementsmedical payer requirementsplan formulariesfinancial assistance formsreimbursement research
Soft skills
attention to detailcustomer-focused service mindsetreliabilitystrong follow-throughworkflow organizationteam collaborationtraining new employeestask prioritization
Certifications
high school diplomaGED