Financial Assistance Specialist
The Cigna Group
full-time
Posted on:
Location Type: Remote
Location: Remote • Alabama, Alaska, Arizona, Florida, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Missouri, New York, Ohio, Pennsylvania, Texas, Utah, Vermont, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $18 - $25 per hour
Job Level
Junior
About the role
- Help patients access financial resources by coordinating programs
- Support reimbursement activities and resolve billing-related issues
- Ensure accurate claims processing and compliant documentation
- Identify billing trends and address issues for timely reimbursement
- Review unpaid claims and take necessary steps for resolution
- Maintain confidentiality of patient financial information
Requirements
- High school diploma or GED
- One to three years of experience in medical billing, collections, or related healthcare financial roles
- Proficiency with Microsoft Office
- Ability to interpret billing codes and documentation
- Experience processing pharmacy claims
- Strong communication, customer service, and problem-solving skills
- Ability to manage multiple tasks with strong attention to detail and accuracy
Benefits
- Medical, vision, and dental health-related benefits
- Well-being and behavioral health programs
- 401(k)
- Company paid life insurance
- Tuition reimbursement
- Minimum of 18 days of paid time off per year
- Paid holidays
- Participation in an annual bonus plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
medical billingcollectionsbilling codesclaims processingpharmacy claims
Soft skills
communicationcustomer serviceproblem-solvingattention to detailaccuracy
Certifications
high school diplomaGED