The Cigna Group

Product Management & Implementation Principal – Coverage Review Organization

The Cigna Group

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $141,500 - $235,900 per year

Job Level

Lead

About the role

  • Define and execute product vision, strategy, and roadmap aligned with enterprise objectives and regulatory requirements
  • Lead and support the end-to-end product lifecycle activities, including ideation, design, enhancements, and performance monitoring
  • Utilize market insights, client feedback, and operational data to inform product innovation and continuous improvement
  • Establish success metrics and KPIs for product performance and refine based on outcomes
  • Oversee implementation of new products and enhancements across CRO, ensuring readiness of systems, workflows, and teams
  • Develop structured implementation plans integrating compliance standards and client-specific requirements
  • Partner with cross-functional teams (Operations, IT, Compliance, Clinical) to ensure timely and accurate delivery of solutions
  • Serve as the primary escalation point for client readiness issues, driving resolution and maintaining strong relationships
  • Influence long-term product roadmap decisions impacting pharmacy and medical drug authorization processes
  • Represent CRO in enterprise forums, advocating for operational needs and client priorities
  • Stay abreast of industry trends, emerging technologies, and best practices
  • Conduct competitive analysis to ensure products are differentiated and deliver maximum value.

Requirements

  • Bachelor’s degree in Pharmacy, Pharm.D. preferred, with current active U.S. Pharmacist License
  • Minimum of 10+ years in product management, client implementation and operations leadership within pharmacy benefit management
  • Experience in Regulated Markets/CMS/Medicare/Medicaid
  • Proven track record of delivering complex product solutions and driving operational readiness at scale
  • Strong knowledge of pharmacy and medical drug authorization processes, compliance standards, and payer/provider dynamics
  • Exceptional leadership, communication, and stakeholder management skills.
Benefits
  • medical, vision, dental, and well-being and behavioral health programs
  • 401(k)
  • company paid life insurance
  • tuition reimbursement
  • a minimum of 18 days of paid time off per year
  • paid holidays

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product managementproduct lifecycleKPI developmentimplementation planningcompetitive analysisdata analysisproduct innovationperformance monitoringcompliance standardspharmacy benefit management
Soft skills
leadershipcommunicationstakeholder managementrelationship managementcross-functional collaborationproblem-solvinginfluencingstrategic thinkingclient readinessoperational readiness
Certifications
Bachelor’s degree in PharmacyPharm.D.U.S. Pharmacist License