Account Management Advisor
The Cigna Group
full-time
Posted on:
Location Type: Remote
Location: Remote • Montana • 🇺🇸 United States
Visit company websiteSalary
💰 $94,700 - $157,900 per year
Job Level
Mid-LevelSenior
About the role
- Service existing and new accounts through personal and written contact
- Act as the liaison between customers, brokers, carriers, and internal departments
- Develop and maintain successful business relationships
- Educate customers regarding company procedures and legislation
- Assist in obtaining information necessary to facilitate service for customer groups
- Resolve problems
- Collaborate with internal departments and carriers for proposals
- Create reports analyzing cost and claim experience
- Distribute information pertaining to customer accounts
- Comply with state and federal laws, and company policies
- Organize and facilitate group meetings for effective communication
- Negotiate adjusted rates with carriers
- Respond to special report requests in a timely manner
- Implement self-insured clients
- Contribute to daily workflow with regular attendance
- Oversee group mailings of information
- Travel to customer sites as necessary
Requirements
- Bachelor’s degree in business management/administration, human resources management or applicable discipline preferred
- Completion of the Health Insurance Associate program (may be completed on the job)
- Licensed in Life, Health, Credit Life and Disability in the state of MT (may become licensed on the job)
- Group health insurance or HR experience preferred
- Excellent oral and written communication skills
- Ability to prioritize problems and responsibilities
- Extensive PC skills, including Windows, Word, Excel, Access and PowerPoint
- Ability to learn claims processing software
- Strong mathematical skills
- High level of interpersonal skills
- Ability to organize and recall large amounts of information
- Ability to read, analyze and interpret benefit summary plan descriptions, insurance documents and regulations
- Working knowledge of self-funding and insurance products such as Life, AD&D, STD and LTD
- Knowledge of medical terminology
- Professional image and positive attitude
- Ability to maintain confidentiality
- Ability to be flexible, work under pressure and meet deadlines
- Ability to define problems, collect data, establish facts and draw valid conclusions
- Ability to analyze and solve problems with professionalism and patience
Benefits
- Medical
- Vision
- Dental
- Well-being and behavioral health programs
- 401(k)
- Company paid life insurance
- Tuition reimbursement
- Minimum of 18 days paid time off per year
- Paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
claims processing softwaremathematical skillsgroup health insurance experienceself-funding knowledgeinsurance products knowledgemedical terminology
Soft skills
oral communication skillswritten communication skillsproblem prioritizationinterpersonal skillsorganizational skillsconfidentialityflexibilityprofessionalismpatience
Certifications
Bachelor’s degreeHealth Insurance Associate programLife insurance licenseHealth insurance licenseCredit Life insurance licenseDisability insurance license