The Cigna Group

Business Architect, Operations Senior Advisor

The Cigna Group

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $113,600 - $189,300 per year

Job Level

Senior

Tech Stack

GoOracle

About the role

  • define strategic intent, scope, product strategy, risks, and benefits in collaboration with matrix partners
  • build lean business cases by partnering with multiple stakeholders across the organization
  • specify operating models and clarify business functions for solution delivery
  • assess existing capabilities and gather requirements for new capabilities
  • facilitate cost estimation process and identify operational impacts
  • develop Go-To-Market strategies: pricing, performance guarantees, client elections, marketing, reporting, and timing
  • facilitate leadership decisions to rank new opportunities against an existing prioritized backlog
  • educate delivery teams on strategic intent, scope, and capability needs
  • stay engaged in execution to ensure strategic intent is achieved; assist in facilitating decisions and resolving key issues/risks
  • monitor timeliness of execution and value realization along the targeted benefits schedule
  • lead integration and optimization efforts for Epic Payer Platform and other EHR systems
  • collaborate with IT and clinical teams to ensure seamless data exchange between payer and provider systems
  • analyze workflows and recommend improvement opportunities across the enterprise by leveraging EHR capabilities
  • oversee implementation of new features or modules within EHR platforms to meet business requirements
  • ensure compliance with data privacy and security standards during implementation
  • train and support stakeholders on EHR platform functionalities relevant to payer operations
  • partner with business leads to monitor project performance and troubleshoot issues

Requirements

  • Bachelor’s degree required; master’s degree (MBA, MHA, MPH) preferred
  • 5+ years’ experience as a Program Manager, Business Analyst or Business Architect
  • Healthcare insurance experience is highly preferred
  • Demonstrated hands-on experience with Electronic Health Records (EHR) platforms like Epic, Oracle Cerner, Athena, etc. highly preferred
  • Experience implementing clinical programs (utilization management, level/site of care)
  • Experience with process modeling tools (IBM Blueworks Live, MS Visio)
  • Agile/Project Management certification (PMI, CSM, SAFe) or Six Sigma preferred
  • Proficient in Microsoft Office
  • Strong business acumen and ability to quickly learn new business areas
  • Excellent verbal, written, and presentation skills
  • Ability to lead and influence in direct and matrixed environments
  • Self-directed, results-driven, and comfortable with ambiguity and change
  • Some travel required (10%)
Benefits
  • comprehensive range of benefits
  • health-related benefits including medical, vision, dental, and well-being and behavioral health programs
  • 401(k)
  • company paid life insurance
  • tuition reimbursement
  • minimum of 18 days of paid time off per year
  • paid holidays

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
program managementbusiness analysisbusiness architectureEHR platformsprocess modelingclinical program implementationdata privacy complianceworkflow analysiscost estimationGo-To-Market strategy
Soft skills
leadershipcommunicationcollaborationproblem-solvinginfluenceself-directedresults-drivenadaptabilitystakeholder engagementstrategic thinking
Certifications
Agile certificationProject Management Institute (PMI)Certified Scrum Master (CSM)SAFe certificationSix Sigma certification