Client Account Support Analyst
The Cigna Group
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $23 - $35 per hour
Job Level
Mid-LevelSenior
Tech Stack
SFDC
About the role
- Ensure accurate and timely processing of sales commissions
- Manage key workflows such as CBAF/CAF submissions, commission analysis, and issue resolution
- Serve as the primary contact for sales and broker commission inquiries
- Build strong relationships with sales and commission partners
- Monitor sales timelines and maintain compliance with internal and state insurance standards
- Act as a resource for managers and team members on special projects
Requirements
- Proficiency in Microsoft Outlook, Word, and Excel
- Strong organizational, communication, and problem-solving skills
- Ability to work independently and meet tight deadlines
- Attention to detail and analytical thinking
- Knowledge of Cigna systems (Sircon, SFDC, CIT, CFE) (Preferred)
- Experience with DocuSign and reporting tools (Preferred)
- Bachelor’s degree (Preferred)
Benefits
- Comprehensive range of health-related benefits including medical, vision, dental
- 401(k)
- Company paid life insurance
- Tuition reimbursement
- Minimum of 18 days of paid time off per year
- Paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Microsoft OutlookMicrosoft WordMicrosoft ExcelCigna systemsSirconSFDCCITCFEDocuSignreporting tools
Soft skills
organizational skillscommunication skillsproblem-solving skillsattention to detailanalytical thinkingability to work independentlytime managementrelationship building
Certifications
Bachelor’s degree