The Cigna Group

Clinical Account Executive – Health Plans

The Cigna Group

full-time

Posted on:

Location Type: Hybrid

Location: Morris Plains • Minnesota, Montana, New Jersey • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Leverage pharmacy and healthcare expertise to meet the Health Plan client’s strategic goals.
  • Develop and present a comprehensive strategy aligning and supporting to the client’s strategic goals.
  • Address critical business metrics such as member and client satisfaction, clinical support, and clinical solution program adoption.
  • Manage a book of moderately complex clients and promote an optimal patient experience.
  • Serve as client’s gold-standard clinical resource and provide comprehensive management of clinical strategies and initiatives.
  • Act in concert with assigned Account Executive and Manager to service the health management consultative needs of the client.
  • Lead clinical client Strategic Planning and Review Consultation (SPARC) meetings.
  • Maintain strong client relationships to ensure retention/satisfaction/upsell targets are met.

Requirements

  • Current U.S. Pharmacist License.
  • Minimum of 3 years licensure experience preferred.
  • 2 plus years of Client facing experience preferred.
  • Proficiency in using Microsoft applications.
  • Quick study, high energy, self-starter, approachable, and collaborative.
  • Influential and impactful presentation and communication skills.
  • Strong business acumen.
  • Flexibility, keen to improve organizational effectiveness.
  • Excellent presentation and client relationship skills needed in order to facilitate upsell of clinical programs and retain clients.
  • Strong analytical and problem solving skills.
  • Strong focus on book of business client satisfaction and client retention results.
  • Demonstrated ability managing projects, utilizing proven project management processes.
  • Ability to work cross-functionally to proactively communicate and resolve issues with the highest sense of urgency.
  • Must have the ability to work on multiple tasks, prioritize, resolve complex issues, and have strong project management skills.
  • Ability to learn multiple internal reporting and analytic tools for client management.
  • Ability to travel overnight up to 15%.
Benefits
  • Starting on day one of employment, offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
  • 401(k) with company match.
  • Company paid life insurance.
  • Tuition reimbursement.
  • A minimum of 18 days of paid time off per year and paid holidays.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
U.S. Pharmacist Licenseproject managementanalytical skillsproblem solvingclient relationship management
Soft skills
presentation skillscommunication skillsbusiness acumencollaborationflexibilityorganizational effectivenessinfluentialimpactfulself-starterapproachable