Social Media Manager

• Create and schedule engaging content, such as posts and articles across various social media platforms, adapting content for different audiences and channels.
• Monitor conversations across social media channels, respond to comments and messages, and engage in relevant discussions online.
• Work closely with internal teams and stakeholders to gather information for social content and ensure alignment with brand messaging.
• Plan, execute, and optimise paid social media campaigns across platforms to drive engagement and support wider business objectives.
• Conduct industry and trend research to inform content strategy and participate in brainstorming sessions for creative ideas.
• Understand and apply social media escalation processes for handling negative comments, posts, or sensitive issues in line with company guidelines.
• Assist in developing and amplifying content that enhances the social media presence of senior executives.
• Track, analyse, and report on social media performance using tools like Sprout Social, native platform analytics, and Google Analytics to measure the effectiveness of campaigns and content.
• Support in planning, executing and optimising social media campaigns to promote online events and activities such as webinars, virtual panels and podcasts. This will include both organic and paid pre-event promotion and post-event engagement to boost visibility and maximise audience interaction.

Social Media Manager

Social Media Manager

Video & Social Media Content Creator

Senior Manager, Regional Social Media Marketing – Community

Graphic Designer, Videography Specialist – Social Media Focus