Manager, Provider Contracting – Network Management
The Cigna Group
full-time
Posted on:
Location Type: Hybrid
Location: Glendale • California • 🇺🇸 United States
Visit company websiteSalary
💰 $91,200 - $152,000 per year
Job Level
Mid-LevelSenior
About the role
- Manages complex contracting and negotiations for fee for service and value-based reimbursements with healthcare providers (e.g., Hospital systems, Ancillaries, physician groups and individual practices)
- Builds relationships that nurture provider partnerships and seeks broader value-based business opportunities to support the local market strategy
- Initiates and maintains effective channels of communication with matrix partners including but not limited to, Claims Operations, Medical Management. Credentialing, Legal, Medical Economics, Compliance, Sales and Marketing and Service
- Contributes to the development of alternative network initiatives
- Supports and provides direction to develop network analytics required for the network solution
- Works to meet unit cost targets, while preserving an adequate network, to achieve and maintain Cigna's competitive position
- Creates and manages initiatives that improve total medical cost and quality
- Drives change with external provider partners by assessing clinical informatics and offering consultative expertise to assist with total medical cost initiatives
- Prepares, analyzes, reviews, and projects financial impact of larger or complex provider contracts and alternate contract terms
- Creates healthcare provider agreements that meet internal operational standards and external provider expectations
- Ensures the accurate implementation, and administration through matrix partners
- Assists in resolving elevated and complex provider service complaints
- Researches problems and negotiates with internal/external partners/customers to resolve highly complex and/or escalated issues
- Manages key provider relationships and is accountable for critical interface with providers and business staff
- Demonstrates knowledge of providers in an assigned geographic area through understanding the interrelationships as well as the competitive landscape
- Responsible for accurate and timely contract loading and submissions and interface with matrix partners for network implementation and maintenance
- Individual contributor role but may provide guidance or expertise to less experienced specialists.
Requirements
- Should possess a bachelor’s degree, preferably in the areas of Finance, Economics, Healthcare, or Business-related
- 3+ years of Managed Care contracting and negotiating experience involving complex delivery systems and organizations required
- Experience in developing and managing key provider relationships
- Knowledge of reimbursement methodologies, including but not limited to: hospital and Ancillary reimbursement methodologies, RBRVS-based fee schedules, and incentive-based models
- Demonstrated experience in seeking out, building, and nurturing strong external relationships with provider partners
- Intimate understanding and experience with hospital, managed care, and provider business models
- Team player with proven ability to develop strong working relationships within a fast-paced, matrix organization
- The ability to influence both sales and provider audiences through strong written and verbal communication skills
- Experience with formal presentations
- Customer-centric and interpersonal skills are required
- Demonstrates an ability to maneuver effectively in a changing environment
- Superior problem-solving, decision-making, negotiating skills, contract language, and financial acumen
- Knowledge and use of Microsoft Office tools.
Benefits
- medical, vision, dental, and well-being and behavioral health programs
- 401(k) with company match
- company paid life insurance
- tuition reimbursement
- a minimum of 18 days of paid time off per year
- paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Managed Care contractingnegotiatingreimbursement methodologiesRBRVS-based fee schedulesincentive-based modelsfinancial impact analysiscontract languagenetwork analyticstotal medical cost initiativesprovider agreements
Soft skills
relationship buildingcommunication skillsproblem-solvingdecision-makingnegotiating skillscustomer-centricinterpersonal skillsteam playerinfluencing skillsadaptability