Account Manager

• Design end-to-end learning solutions (instructor-led, virtual, digital, and blended) that strengthen selling, relationship management, and client engagement capabilities.
• Apply adult learning theory, performance consulting, and learner experience design principles to ensure programs deliver measurable impact.
• Develop design blueprints, storyboards, and facilitator/participant guides that are clear, scalable, and visually aligned with brand standards.
• Integrate storytelling, simulations, and real-world application into learning design to drive retention and behavior change.
• Partner with the Sr. Manager, Curriculum Design & Experience to translate enterprise learning strategies into tangible design deliverables that meet quality and consistency standards.
• Collaborate with Content Developers to bring design concepts to life through engaging digital learning assets.
• Work closely with SMEs, Training & Readiness Leads, and Change Management to ensure programs align to evolving business priorities and tool adoption efforts (e.g., Allego, Salesforce integration).

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Account Coordinator