Client Services Manager
Certus
SFDC
Presale Support Analyst
The Cigna Group
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $26 - $39 per hour
Job Level
Mid-LevelSenior
Tech Stack
SFDC
About the role
- Review RFPs and prepare medical, dental and vision quotes using Cigna rating systems
- Partner with Sales leads and business partners to coordinate aspects of new business sales and renewals within the U500 Business Segment
- Manage the RFP process, report results and meet submission turnaround times.
- Ensure accuracy of information and opportunities in Salesforce.com
- Timely submission of complete and accurate proposal data to Underwriting and other matrix partners
- Proactive communication with internal and external customers to facilitate the RFP workflow.
- Communicate effectively with Brokers to demonstrate the value that Cigna brings to the market
- Develop and build relationship with matrix partners
- Support New Business Managers with benefit optimization
- May work on various projects within the sales office
Requirements
- Bachelor's Degree or equivalent work experience may substitute in lieu of degree
- Health insurance background with general understanding of the overall sales process preferred
- Strong written & verbal communication skills
- Strong problem-solving and analytical skills
- Detail oriented with exceptional follow-up skills
- Basic math skills
- Ability to work in a production-like, fast paced environment and adapt quickly to change
- Strong organization skills with the ability to work both independently and in a team environment; manage, prioritize and work on numerous projects at one time.
- Ability to consistently meet tight deadlines and work under pressure while anticipating the needs of the customer and/or business partner and understanding the consequences of actions.
- Strong computer based technical skills including Outlook, Excel and Word and internet/web navigation
