Salary
💰 $86,500 - $144,100 per year
About the role
- Primary role: Pharmacy Account Management Advisor serves as the primary pharmacy benefits subject matter expert supporting Cigna Pharmacy clients in under 500 employee market segment
- The Pharmacy Account Executive is responsible for developing and maintaining relationships with internal stakeholders, clients, brokers/consultants by supporting the medical sales teams with the Cigna Pharmacy Management client retention & growth strategies as well providing expertise with implementation, reporting, and day-to-day service functions
- Primary Roles: Retain assigned book of business; Educate and consistently advance the knowledge of pharmacy with the Cigna medical sales organization; Participate in client meetings and presentations to review client performance and offer and successfully sell in a suite of pharmacy management programs and solutions; Uncover and promote opportunities to expand the pharmacy earnings contribution to the broader Cigna organization through individual client and medical sales organization initiatives and efforts; Partner with medical sales, underwriting, and others as the pharmacy subject matter expert for pricing, competitive intelligence, and pharmacy renewal strategies to retain and grow assigned book of business
- Additional Responsibilities: Coordinate core service delivery external messaging, working cross-functionally with all operational support areas; Facilitate service concern resolution meetings with clients and brokers; act as escalated issue contact for pharmacy issues when contacted by the medical sales teams; Actively participate in finalist meetings for new and existing business; Analyze pharmacy utilization in order to provide clients with consultative solutions and manage follow-up questions; Develop a clear understanding of clients’ needs, goals and objectives; Provide pricing, audit, and contract support to clients and internal medical partners; Explain pharmacy coverage rules based on Cigna policies or with support of a Clinical partner
- Qualifications: Core Competencies: Customer Focus; Organizational Agility; Network Building; Verbal & Written Communication Skills; Presentation Skills; Financial Acumen; Negotiation skills; Executive presence
- If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload
- Salary: 86,500 - 144,100 USD / yearly
- Benefits and retirement plans described above
Requirements
- Pharmacy management subject matter expert for client retention & growth; educate and advance knowledge of pharmacy within the Cigna medical sales organization
- Participate in client meetings and presentations to review client performance and offer and successfully sell in a suite of pharmacy management programs and solutions
- Uncover and promote opportunities to expand the pharmacy earnings contribution to the broader Cigna organization through individual client and medical sales organization initiatives and efforts
- Partner with medical sales, underwriting, and others as the pharmacy subject matter expert for pricing, competitive intelligence, and pharmacy renewal strategies to retain and grow assigned book of business
- Coordinate core service delivery external messaging, working cross-functionally with all operational support areas
- Facilitate service concern resolution meetings with clients and brokers; act as escalated issue contact for pharmacy issues when contacted by the medical sales teams
- Actively participate in finalist meetings for new and existing business
- Analyze pharmacy utilization in order to provide clients with consultative solutions and manage follow-up questions
- Develop a clear understanding of clients’ needs, goals and objectives
- Provide pricing, audit, and contract support to clients and internal medical partners
- Explain pharmacy coverage rules based on Cigna policies or with support of a Clinical partner
- Core Competencies: Customer Focus; Organizational Agility; Network Building; Verbal & Written Communication Skills; Presentation Skills; Financial Acumen; Negotiation skills; Executive presence
- Internet reliability required for remote work