Analyst

• responsible for the analysis, creation and distribution of information and insights within self-service applications utilized by internal account teams and key stakeholders
• Building processes and reporting in SQL and VBA, supporting delivery of self – service reports, ad hoc and analytic requests
• Creating documentation and working collaboratively with cross-functional teams to resolve issues and create innovative reporting solutions with new technologies
• Strong ability to collaborate with a number of cross functional key stakeholders to obtain consensus on multiple client and Evernorth deliverables
• Being able to strategize, design and present new visualizations and client data insights to turn complex problems using large amounts of data into easily understandable and impactful analysis
• Effectively communicate with user via a number of channels, including the ability to develop and deploy training plans to ensure users understand content
• Understand user needs and ability to create interactive User Interfaces for users, leveraging Microsoft VBA and other appropriate solutions
• Ability to mentor coworkers to share knowledge on technical and business use cases
• Design and implement technical, business, and functional requirements for use by the team
• Create and display quantitative information through charts, graphs, tables, and bespoke visualizations
• Review and analyze results, assisting other business areas with issue resolution
• Collaborate with Business users and internal teams to drive decision making to ensure that business needs are being met
• Provide support as required to ensure the data availability and performance of enterprise data and BI environments for users
• Develop and improve processes and documentation to support best practices in Data Visualization
• Communicate project status and escalate issues as needed
• Work on special projects as assigned

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