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Junior Technical Support Representative
The Church of Jesus Christ of Latter-day SaintsProviding assistance with IT processes, equipment management, and technical support at BYU-Pathway Worldwide. Ensuring smooth operations for employees with technology and budgeting responsibilities.
About the role
Key responsibilities & impact- Assisting with IT processes and planning, administrative duties, equipment purchasing and preparation, employee technical support, IT software and infrastructure budgeting, assistance with Global Education Center activities including scheduling software administration, and miscellaneous support as needed.
- Responsible for Equipment purchasing and Preparation including ordering and managing equipment for employees via the service catalogue, preparing and configuring new computers for deployment, ensuring seamless employee transitions to new equipment and providing necessary support, and image and process returned computers.
- Work to resolve any technical escalations the employees submit and handle them in a timely manner.
- Assist with GEC technology activities, including administration and new iterations of the scheduling software.
- Assist with IT software and Infrastructure Budgeting by assisting with the creation and management of department budgets, managing and tracking spending against budget forecasts, and support of the preparation of financial reports and budget presentations.
- Ensure smooth technology operations for employees with the BYU-Pathway Technical Operations team.
Requirements
What you’ll need- Ability to provide basic technical training to peers.
- Familiar with troubleshooting and support for various IT issues.
- Strong organizational skills to manage equipment and support tasks effectively.
- Experience with setting up and configuring computers and software.
- Excellent communication skills for interacting with staff and students.
- Ability to troubleshoot and resolve technical issues efficiently.
- Knowledge of Technology, administrative assistance, finance, and/or Business.
- A plus, Network Plus, Microsoft, ITIL Foundation, and/or Google IT Support Professional Certified.
- Working Knowledge of software systems and IT infrastructure.
- Familiarity with budgeting processes and financial management.
- Experience in technical support roles.
- Experience in IT equipment purchasing and preparation.
- Experience working in group projects or team-oriented environments.
- Experience in IT processes, planning, software, infrastructure, and budgeting.
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account The Church of Jesus Christ of Latter-day Saints Website LinkedIn All Job Openings 10,000+ employees Founded 1830 🤝 Non-profit 🌍 Social Impact Non-profit
- Social Impact The Church of Jesus Christ of Latter-day Saints is a global religious organization that not only offers spiritual guidance to its members but also provides diverse employment opportunities across various industries. With a workforce spread over more than 100 countries, the Church values its employees by offering fair compensation and benefits designed to support family care and dignified retirement. Employment roles range widely, encompassing fields such as IT, facilities management, and more, each with the unique incorporation of spiritual insights and values in the workplace. The Church offers opportunities for both permanent employees and contract workers, emphasizing innovation in sharing the gospel of Jesus Christ and supporting the Church's mission worldwide. Junior Technical Support Representative Job not on LinkedIn 🔥 31 minutes ago 🏢 Salt Lake City – Onsite 💵 $15 / hour ⏱ Part Time ⚪️ Entry-level 📞 Support Engineer Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Assisting with IT processes and planning, administrative duties, equipment purchasing and preparation, employee technical support, IT software and infrastructure budgeting, assistance with Global Education Center activities including scheduling software administration, and miscellaneous support as needed.
- Responsible for Equipment purchasing and Preparation including ordering and managing equipment for employees via the service catalogue, preparing and configuring new computers for deployment, ensuring seamless employee transitions to new equipment and providing necessary support, and image and process returned computers.
- Work to resolve any technical escalations the employees submit and handle them in a timely manner.
- Assist with GEC technology activities, including administration and new iterations of the scheduling software.
- Assist with IT software and Infrastructure Budgeting by assisting with the creation and management of department budgets, managing and tracking spending against budget forecasts, and support of the preparation of financial reports and budget presentations.
- Ensure smooth technology operations for employees with the BYU-Pathway Technical Operations team. 🎯 Requirements
- Ability to provide basic technical training to peers.
- Familiar with troubleshooting and support for various IT issues.
- Strong organizational skills to manage equipment and support tasks effectively.
- Experience with setting up and configuring computers and software.
- Excellent communication skills for interacting with staff and students.
- Ability to troubleshoot and resolve technical issues efficiently.
- Knowledge of Technology, administrative assistance, finance, and/or Business.
- A plus, Network Plus, Microsoft, ITIL Foundation, and/or Google IT Support Professional Certified.
- Working Knowledge of software systems and IT infrastructure.
- Familiarity with budgeting processes and financial management.
- Experience in technical support roles.
- Experience in IT equipment purchasing and preparation.
- Experience working in group projects or team-oriented environments.
- Experience in IT processes, planning, software, infrastructure, and budgeting. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs
ATS Keywords
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Hard Skills & Tools
Computer ConfigurationIT Infrastructure ManagementSoftware AdministrationBudget TrackingTechnical Training
Soft Skills
Organizational SkillsTeam CollaborationProblem-Solving
Certifications
A PlusNetwork PlusMicrosoft CertificationITIL FoundationGoogle IT Support Professional Certified